Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Item (costing £200 +) hasn't been dispatched/Simple delivery program
I bought something on Saturday and as of today (Tuesday evening), my order has still not been marked as dispatched. The latest my item is meant to arrive is Thursday 11/09, but it’s not ‘next day delivery’ so if the item really hasn’t even been sent,...
Resolved! Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Import VAT when buying from Germany
I plan to buy a ~£400 printer from a business seller who is based in Germany. The item is in Germany.Import from the EU is liable for UK VAT 20%. Where and by whom, if any, is this charged? By the carrier? By eBay? The German seller is a VAT register...
Am I not allowed a right to reply?
Recently I just got this from eBay: "We noticed that you’re having some issues with your recent orders. We know that problems with orders happen occasionally, but we’re always concerned when we see buyers opening an unusual amount of return requests,...
Can't pick up my items from click and collect
How can I get a QR code resent?
Watch
Hello 4 months ago I bought a tag watch off eBay the seller had great feedback and sells watches on here, around a month ago I was talking on a fb group of watch dealers and sellers and they said the box the watch came in isn’t the correct box. The l...
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
cashmere clothing
At this time of the year I start looking for lightweight warm clothing. I am disabled and cannot wear heavy clothing. The lightest is cashmere. Every search is predominantly Crew clothing, which is almost always a cashmere/cotton mix and I don't like...
£15.00 off with code with a Best offer ?
Ebay are offering me when purchasing over 50 pounds a £15.00 off code.I can't work out how to use this code when sending a best offer to a buyer,if the offer is accepted it's charged to my preferred payment method withno way to add the code afterward...
My parcel shows as awaiting collection but I collected it four days ago.
I went to the collection point on 3rd September and collected a parcel, the bar code was scanned off my phone (and on the parcel, I think). But eBay still shows it as awaiting collection and I've just had a reminder to collect by 10th September. Do I...
Won PayPal case but seller sent item
Hi I’m a bit confused by a eBay seller I’ve had a frustrating encounter with. I bought 2 pokemon games for the Gameboy advance, delivery date came and went and nothing. I emailed the seller asking if they were still being sent, response was that he w...
Resolved! Has the order gone to Netherlands?
Hello!I bought a product from eBay in the UK, which came via the Pitney Bowes carrier, it was supposed to go to Portugal, I noticed today that it appears on the tracking that it went to the Netherlands, I don't understand why, a few years ago I bough...
claiming compensation from Royal Mail
I am a small business seller trading items from bulk purchases.Recently a few items have gone astray with Royal Mail and despite having Proof of Postage and supposed £20 compensation , they only offer me postage refund as i cannot prove what i paid f...
Resolved! AIBU Negative Feedback
I recently had what I would class as a negative experience buying. I bought a rug and a different one turned up. It was an international purchase and due to this the return was 'impossible' due to the Seller unable to provide a label. I was unwilling...
Resolved! Feedback from seller violates eBay policy on personal information
Hi, how can I complain, as a buyer, about feedback from a seller that violates eBay's policy on not including personally identifiable information? In my case, the seller's feedback included my real name and country of residence; but in other recent c...
Featured Posts
Q~~_7.JPG "plpmr"){kind=avatar}
jBQw8yPVRi!~~60_7.JPG "lucy_farmer"){kind=avatar}
