eBay

I wish to return an item for which I am responsible for postage. E-Bay is asking me to pay them £7.38 for a return label when Royal Mail cost is £4.20 for a signed for parcel of under 2 Kilogrammes weight. I cannot find my way through the e-bay sytem to return the package to the seller without buying an e-bay label. I would be grateful for any help. Many thanks Gill ... View more

I paid for three items from USA seller and asked for confirmation they were genuine Chanel. She did not give me assurance and agreed to cancel order and give me three payments back (via Paypal). USA seller admits she "has not done a cancellation before" and I think she has clicked wrong buttons on Ebay site. My Paypal account has got REFUND CANCELLED for all three purchases and Ebay says "cannot cancel order, go to seller, then seller says go to PayPal. I'm stuck in maze between USA seller/Ebay/Paypal.I WANT MY MONEY BACK, IT IS A LARGE SUM.I have been emailing PayPal back and forth for three days and they had the cheek to ask "how did we do?" I have emailed them again this morning and asked them to keep monitoring. This is very stressful and I will never buy from USA again and make sure you check where your seller is from. PayPal is supposed to safeguard our finances aren't they but they have failed here. I now understand why people don't pay immediately on Ebay, some sellers are a nightmare.I tried to start a PayPal dispute but  the message was "cannot start PayPal dispute because you have received the refunds". My PayPal balance is 0000 so where are the three refunds from USA seller? ... View more

As a buyer how can I leave positive feedback for someone who refunded me very quickly- I want to rate them as they didn't HAVE to refund me and gave great customer service? ... View more

If I buy aWtch on Ebay that is coming from the USA will I be charged import duty ... View more

hi all .  this question is on behalrf of my friend . how to avoid account suspention ... View more

I bought an item that doesnt work. Its not covered on ebays buyer protection and the seller wont answer any of my emails. how can I get my money back? John ... View more

  Hi.   How do I access lists I have set up besides the watch list? ... View more

Purchased a faulty camera and was offered the easy return proceedure. I took this up and duly printed a return label and posted the item. I'm concerned that there appears to be no record on eBay of this return and I've had no notification either. Is this normal? ... View more

I can't ask for a refund as I wrongly pressed the return button rather than the refund button any help? I can't contact Ebay either as their chats are not available and the phone number they provide is invalid.. any help please thank you! ... View more

The website says I can use nectar points to get eBay vouchers but that the minimum spend must be £10.   Can I spend £12.50 worth of points against an eBay purchase of £13?   Or would I only be able to spend £2.50 in vouchers leaving £10.50 (over £10)   In other words, is the £10 minimum spend BEFORE or AFTER the vouchers have been applied? ... View more

As title, l ways thought buying from a  sellers with details Uk address  it would be posted from uk, i prefer to buy from uk sellers for quicker delivery, disapointing once purchased posted its  from another country. ... View more

Over time I've either won or bought 17 items but only 11 are in brackets after my name.  Have Had a pleasant experience with each one and left positive feedback for each one.    A recent item all went fine, I left positive feedback but no increase in feedback reputation yet again..  There's nothing more I can do.  Any Ideas?  Thanks ... View more

Login into ebay.co.uk with no problems. Do advanced search for UK only items, but when I go to a specific category within "collectables" it takes me to US site (ebay.com) EVERY TIME, and US only items, with no option to select UK only items. Tried 2 different browsers, same result. Cleared internet history to see if that helps, but it makes no difference. Cannot currently search ebay.co.uk for UK only items by category.... Anyone got any ideas please ? ... View more

Bought an item on ebay, and paid it with Paypal via the bidding system. The seller messaged me saying he wants it via bank transfer now as Paypal put a hold on the item for 21 days until proof of postage was seen.   What am I best off doing in this situation?   I have only ever paid with Paypal so being cautious. ... View more

I have been charged 20 % Vat on a model kit I have bought from Hong kong. I have bought dozens of figures over the years and never had to pay VAT before. The sellers says Ebay are putting the charge on. Why is this happening? ... View more