eBay

I bought some lego as new and unopened in listing, When it arrived it had been opened and box was very damaged. I returned at my cost and seller has received but they won't send my refund. I think they are waiting and hoping I will get refund from Ebay or Paypal so they get their money and item. What do i do?? ... View more

I purchased a job lot of jewellery on the 5th March. It was never posted so I asked for a refund from the seller but they never replied so I opened a case. On Friday morning I received an email from an eBay advisor to say they'd investigated the claim and had initiated a refund on my behalf but as yet the money hasn't been refunded. How long does it usually take to get money back when things go wrong? ... View more

I’m sick and tired of this, ebay should not allow sellers to falsely state they are uk based when they are clearly from China! This should be illegal and regulated by the government it annoys me so much that I’m probably not going to buy on ebay anymore!  ... View more

hi i order from ebay Saw i got them damaged i spoke with that person wchich sold me and sen hi photo he said give me refund for that bat i need to write to ebay as well  ... View more

I received some trimmers by mistake, I thought I'd purchased clippers. Seller was fine with me returning, so I posted them by 2nd class recorded using return label already on the package. The seller still hasn't received them and they should have been there within 3 days. I've tried to submit a claim with Royal Mail but they need the sellers address. I've contacted asking for it but the seller hasn't got back to me. Is there another way I can get the address? ... View more

I recently bought a nintendo switch - animal crossing edition because of covid-19 and like anyone else I wanted something to entertain me. After buying it went smoothly but now it's the delivery time and it has NOT arrived. I'm slightly worried i've been scammed considering I paid £539.98 for it from some random seller on here. Now, whenever I contact the seller they give me the same automated responce even after asking MULTIPLE TIMES for a tracking number which they fail to give me lol.   I now went back to look at the listing and it's suddenly gone? Does that mean I've been screwed over? I don't know what to do & I cant risk losing over 500+. I've contacted eBay but there customer service is meh, especially in times like this. I don't know whether to ask for a refund or just wait a little longer. (The item was supposed to be delivered between 06.04.20 & 07.04)   Any suggestions? ... View more

I bought an amplifier in December but wasn't able to set it up until recently given it needed more components.  I have now setup the system and found out that the amplifier is faulty.  Given the amplifier should still have been in warranty, I went to the manufacturer who said it was an item they had received back as faulty in a previous warranty claim and had sent it to be destroyed.  The seller clearly acquired it from somewhere in the chain when it was due to be destroyed and is fraudulently selling defective goods.  The problem is that because I bought it in December, I no longer have any ability to raise this issue with ebay.  Does anyone have any advice?   Thank you ... View more

I said no I what a full refund they closed the case is there any way I can get this back I am a lady of 62years old can't afford to lose money  ... View more

Hello. I purchased an item recently from a business seller, which was dispatched on Wednesday last week. The delivery method used was RM 1st Class. Unfortunately, I have still not received the item. Would it be remiss of me to open an Item Not Received claim at this point or should I wait a few more days to see if it arrives? In normal circumstances I would have done so already after this amount of time has elapsed, but I appreciate that there are postal delays in some areas due to the pandemic. ... View more

I purchased something a couple of weeks ago and it hadn't turned up, I waited and waited and put it down to the covid-19, so today I thought it was enough time, if went to open a dispute on the item but its "greyed" out and says "removed item", winter let me click on it or anything, therefore I'm not able to open a dispute .....what can I do please ??? If it didnt cost as much as it did I wouldnt be to fussed but I'm not made of money so I'm wanting my money back.....can someone help me please ??? ... View more

In the basket I have a few items. I clicked on 'Pay only this seller'. Then it displays the: 'eBay Checkout Pay with'.    How do I remove the PayPal account that shows there?   I clicked on 'Change' and then 'Switch account'. I loged in to PayPal and changed.   But when I go back to the Checkout, it still show the PayPal I wish to remove.   How can I remove that PayPal account?     ... View more

I am trying to bid on item but it keeps returning to bid and not accepting my bid. Seller does not know why either? ... View more

How does a person who makes an offer, cancel or remove that offer? ... View more