This is the UK site, you need to log out and back into your registered site....
you do not need to write to eBay...you need to open a case of Not as Described...
click on eBay Money Back guarantees logo found on the listing and open a case from there and follow instructions....
alternatively, scroll down to bottom of page to resolution centre and open a case from there.
the seller will send you a prepaid postage label for you to return the item....
