How long before refund is given

I purchased a job lot of jewellery on the 5th March. It was never posted so I asked for a refund from the seller but they never replied so I opened a case. On Friday morning I received an email from an eBay advisor to say they'd investigated the claim and had initiated a refund on my behalf but as yet the money hasn't been refunded. How long does it usually take to get money back when things go wrong?

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Refunds go back to their original source, depending how you paid. If you paid with funds from paypal, it`s pretty much immediate, but if you paid by debit card, even through paypal, it can be upto 7 days and credit card upto 30 days.