eBay

mwoxo

Ebay has resolved to give a refund for an item purchased in early May but the bank account from which the payment was made does does not exist any longer due to the bank account holder having passed away since the purchase. I have entered new bank details in the account settings and am hoping that Ebay will refund to the new bank account though somehow I doubt they will. Ebay chat and call back don't appear to be available currently. Anyone have any ideas please?

eviwhev.tpscf8s

I purchased an item from France at the beginnung of March which i still havent received. At first i was giving it the benefit of the doubt because of covid but as its been over three months now im getting worried. Also i wanted to contact the seller but there is no option to do so. I tried the ebay help section but it was useless as it wouldnt let me continue without clicking "wring address given" or something like that which is no good because i gave the correct address. Any help would be appreciated, thank you

head0gears

All the catagories I choose to view are lited as European and monetary value is in pounds. I am not able to view catagories or items listed in the US

niwtechuk

Hi, I bought PlayStation 3 from ebay and the video is not going into the tv I contact a local company where they offer to fix the PlayStation for me but they contact me back saying the video/graphics card(GPU) is faulty and they don’t recommend to fix it because they say the same issue with the GPU will happen soon as I use it again is this information right or should I try somewhere else?

longworth42

How do you reoly to a question on the answer board with a solution. Thanks.

longworth42

Does anyone know why entering an ID into 'find a member by bidder' no longer brings up the user's page. It was working recently. Using 'by seller' doesn't do the job. Thank you.

altayeeba

Dear Community I purchased a spare for my boiler on 31st March which turned out to be not the right part. I started a return for it on 14th April with a label sent by ebay. On 1st may, ebay asked if I had been refunded and I replied in the negative and contacted the seller who asked for the tracking number,which I could not find at that time but found subsequently. I messaged the seller a couple more times asking for refund. Meanwhile Ebay closed the return on 19th May! Finally I found the tracking number and found it has been delivered to the Post office sorting office local to the seller and that is were it still was. I spoke again with the seller who said I needed to claim from post office. I duely did this and have today received a letter fomr teh post office saying, "I am not ableto accept your claim for compensationas teh service used was a prepaid contract service and all calims must be made by by teh contract holder. I do recommend that you contact them to discuss this issue further" How do I contact ebay as the contract holder to discuss further please? Kind regards Sheridan

danny81nokia

a seller has ive been having problems with has just tried it on, the package has not arrived I has the tracking number for it, its missing in the network so I opened a claim to cover myself and the seller took offense and changed the tracking number and according to the case I have opened its been delivered but the number is short by one number so I cant use it to see if I can get an address. what can I do about this

stephen199010

I've just went to return something and chose royal mail as carrier, but ebay says I'll have to have it posted by the 13th, which is tomorrow. I can't have it posted by then because my post office is only open twice a week and one of the days is neither today or tomorrow, so I had to cancel the return. I now can't find the item in my purchase history so that I can chose a different carrier. Where does it go? Do I just have to wait until the cancellation has been processed and it will be back? I'm running out of days in which I'm actually allowed to return the item. Thanks for any answers in advanced

ebiafzal

On April 10 I order mask nerer get my order I got Traking #9400136206400507368912 from ebay after floup by USPS tey give me answer yor item shiping pertner does not indicat receip by USPS

chrisb1110

After winning an auction, and getting confrmation of order and payment etc. the seller cancelled the order, and has subsequently relisted the item at a higher price- and it was not an error (e.g. £1 instead of £100)- Surely this is not allowed, and even if it is I do not seem to be able to leave feedback relating to this. The seller gives a couple of feeble excuses, then basically says that he felt that the items were worth more........ Can anyone enlighten me as to the rules surrounding this type of action?

xxhannahxx4

My son made a seller an offer on an item By mistake. I have contacted the seller but they responded with other items to buy. I’ve message 5 times now to explain what happened and to ask them not to accept the offer but they have. How can I get them to cancel the offer please

sunnymitra2

Hi all, I hope you're all well and taking care. This is my first post on the eBay community pages, borne of frustration with a return (as the buyer myself) and as there is no option to reach Customer Services at present. I can't respond to eBay via the return case as the return has been accepted. In a nutshell, I buy and sell vintage NBA basketball jerseys on ebay UK and the US site. I have been selling for around 7 years and buying for 16+. In this instance I bought an item which turned out to have two small holes and plenty of stains to the front and back. The 2 photos in the listing are either taken at an angle or cropped so that the bottom few inches / hem isn't visible on either side, consequently nor are the stains or damage. This is in contrast to all the other photos of jerseys the same seller has sold or is selling currently, something I will present him with when the next accusatory message inevitably arrives.The description simply states 'Good condition with technical wear' in both Italian and English, so there is no specific mention of the flaws. The seller has been bombarding me with messages accusing me of swapping the item, also he won't budge on paying return postage and can't buy a label so is accusing me of trying to get a freebie in that regard. Bizarrely he has mentioned taking legal action and involving the Italian postal police (?) which I regard as nothing but empty threats. I have consistently kept it polite but business like when replying, reminding him I won't post the item until he sends me the postage costs via PayPal as due to this being an international sale, he can't buy a postage label, however he feels he shouldn't have to. All I want to do is post the jersey back and get my 75 Euro refund for the item cost and postage paid but I'm not budging on paying the return postage myself, for now and unless others advise me to do so. Has anyone else been in such a frustrating situation and is there any way eBay customer service can assist at this time? Any help or advice would be gratefully received by me. This guy is driving me mad quite frankly, you just don't need it! Thank you so much in advance.

elmermark

Has anyone had any problems with viewing there purchase history? For about 24 hours now I haven't been able to? I've tried 3 different browers on my laptop & still nothing? I just get a message saying 'Sorry, we couldn't complete your request. Try again later.' Its atleast a 30 minute wait to get a call back from ebay & I can only see the purchase details on my iphone app which is limited of course. Is anyone else having this issue???

bexsavers

Hey everyone About 2 months ago I purchased an item and after waiting a month it still hadn't arrived, I contacted the seller but he/she didn't reply. I waited a couple more weeks and then opened a case, got a refund and left a negative feedback for the seller. Strangely, that feedback has been removed. I wouldn't have left a negative feedback if the seller had replied, but the fact I wasted over a month waiting is what irked me. So with eBay deciding to remove the feedback, other buyers will probably buy the same item and experience the same problem because they don't see the feedback that says wasted 2 months and doesn't respond. Maybe other buyers before me had left negative feedback and eBay removed them too - If I had seen the negative first I wouldn't have purchased that item and it would have saved my time. I thought it may be because I only have 9 feedback but I have a friend who has over 3,000 feedback and he said he had experienced the same thing last year, he got in touch with eBay and showed me a message they sent him saying it was their fault and they had removed the negative feedback he left in error. Now I'm wondering if I should actually bother checking feedback before I buy an item? I mean if the seller can just have the bad ones removed so the buyer can only see the good ratings - it's not a true reflection on the seller. The whole idea of a feedback system is to reflect a true idea of a buyers or sellers performance. The item I purchased was a buy it now with immediate payment, I wasted 2 months waiting, sent the seller a polite message after a month to ask if there is an issue etc - so I don't think the removal of the feedback can be down to something I did wrong. eBay should really contact sellers like that to ask why they don't respond to a buyers message. Sad times

eBay

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Refund agreed but banking details have changed

Purchase made in March, still havent received item, can't contact seller, what should i do?

All items i am viewing are in europe and I cannot view items in the US

PlayStation 3

How to reply to a question

Finding members auctions

Trying to get a refund

fraud from seller

Returns

I never get item

Purchase cancellation

Unwanted item

Hi,need help with a seller in Italy who won't pay return postage for an item not as described.Thanks

No Purchase History

Negative Feedback I Left Has Vanished

Address changed

Fake Delivery, Tracker Ace

Re: I am looking for a specific ebay seller but us...

Re: I have returned a faulty item seller is in chi...

Ebay is not letting me buy anything!