fraud from seller

[danny81nokia]

a seller has ive been having problems with has just tried it on, 

the package has not arrived I has the tracking number for it, its missing in the network so I opened a claim to cover myself and the seller took offense and changed the tracking number and according to the case I have opened its been delivered but the number is short by one number so I cant use it to see if I can get an address.

what can I do about this

[tressygirl]

The only way a seller can win any dispute / case opened,  is to enter a valid tracking number to show delivery.  Then the case will close in their favour.

If this has happened you will need the seller's help in contacting a courier if used,  as they will only talk to the sender, and not the recipient.

Posted by Royal Mail?  Do you know your postie?  Ask them if they remember where they left the item.