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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

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Resolved! Not allowed to sell a Poppy Brooch

I've just tried to list a Brooch in the shape of a Poppy Flower. Ebay will not allow this - a message pops up to say, The sale of Royal British Legion poppy pins or brooches is not permitted on eBay as these are typically sold for charitable purposes...

EBay automated repricing tools

Who are you using, and what are their pros and cons? With 5000 plus listings and a lack of time, ineed to consider automated pricing to ensure prices stay competitive in a volatile market, but also need to be sure it will work to my requirements. How...

Upgrade to business account but I am?

Got a message pop up as a banner in the app this morning telling me to upgrade to a business account before the 9th September or my account will be restrictedThing is.... I am already a business account? When I go into personal details that's not the...

Are Royal Mail now charging for items returned to sender?

I had a grey card from Royal Mail saying that I owed £2.50 because sender did not pay enough postage. My wife collected it for me from the main branch and it had two labels on it, one on the back of package said not enough postage paid but the main o...

Resolved! Carlsburg did not make this buyer

So , four weeks ago Buyer purchases 1kg of seed, then purchases another 2kg of seed.I send them both , one parcel with a free one as we do buy 2 get 1 free.Last week buyer purchases again , 1kg of seed and 2kg of seed.I message the buyer and say i wi...

Regulatory operating fee is a scam

How much extra work is it for a transaction of £5 compared to a transaction of £5k?Why isn't this a fixed amount instead of a percentage?Considering it's all computerised does £5k use more electricity that £5?There's no human work involved at their e...

Resolved! Automated Offers with Sales?

If you set up automatic offers to go out (ie a percentage) but then put the items in a sale. Would the system continue to send out offers on the sale price? For example if I sent a 20% offer on a £10 item making it £8But then later put it in a sale w...

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