Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Not all my active listings can be seen in my shop and Ebay can't tell me why
In my seller hub I have 884 listings but in my shop search bar it says "search all 854 listings" so 30 can't be seen by potential buyers. This has gone on for weeks , numbers change a little. I've rang Ebay and they emailed technical to see why , as ...
Automated send offers. How long has this been a thing?
HiI just noticed last night that Ebay has added a new feature in the marketing section titled "offers". I've been wondering for the past month why I don't seem to be getting the ability to send offers on items with numerous watchers. Obviously I've f...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Click and drop not send tracking number to ebay
Hello all is anybody else having a problem with click and drop? Click and drop aren't sending or eBay aren't grabbing the delivery confirmation codes for largest letters. I've only just noticed this after a load of cases have been opened.I know the t...
Resolved! Ebay asking for my Nat Ins Number
I have had a e mail for E Bay asking for my national Insurance number so i can contiunue to sell on e bay I am a registered business and have been for over 20 years I am VAT registered and have been for over 15 years with my VAT number oin my e bay a...
Half an hour to go and my PROMOTED item is invisible
"Kutani porcelain figure group gods Ebisu & Daikoku making rice mochi Showa reign." I CAN'T FIND IT USING THE FILTERS. I have filled in all the Item Specifics I can. I feel cheated yet again.
Variation listing stock
If I have a variation listing for an item I have 200 in stock of and I sell it in quantities of 10, 20 and 50, does eBay keep track of the total stock? I worry that someone could buy 4 lots of 50 and 2 lots of 20, and that would be more stock than I ...
Shipping Prices???
Can someone please explain to me how an small item shipped door to door from china has a postage cost of £0.60p through eBay speedpak economy but my lowest cost through eBay is 2.94. ?
Ebay is a joke
I have had an account for over 7years & wanted to split what I was selling so opened a second account. Put 300 listing's on then ebay blocked me. Needs a copy of my driving licence. I sent it over 15 times and still they ask for it. Said it wasnt cle...
If you don't use your packaging voucher, would you donate it to an eBay charity?
On the facebook meetups group an eBay business (registered charity) have mentioned what an issue they have with packaging and I had a thought that if anyone isn't using their packaging voucher would they be prepared to send packaging up to the vouche...
EVRI International - Canada. Any ideas on Taxes and Duties?
Received this message from EVRI regards an international order to Canada: With reference to the email sent to you on 16/05/2025, we are required by the customs authorities to collect taxes and duties from ************** before we can hand over your p...
Anyone using the EBAY "SELLER HUB" to amend postage?
Anyone using the EBAY "SELLER HUB" to amend postage? You'll notice the Seller Hub doesn't recognise Simple Delivery Options and any changes you make to postage doesn't include SD options and whilst it seems to work, when you check the individual list...
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