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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Oh that feeling

When you sell something cheap and pay fees, only for the item to reappear for sale at 10 times the price you sold it for and the private seller who bought it pays no fees… So yes my fault I sold it cheap but arent private sellers only supposed to be ...

Account restriction

Hi all, I’m reaching out here out of frustration and in hopes of getting some proper support or advice. My seller account has been restricted by eBay for over 8 days now, with payout hold initiated on the 22nd then all my listings ended and complete ...

Removing feedback

Hi all Has anyone been successful and getting a customer feedback removed. I received a neutral feedback yesterday but the actual feedback isn't about the service I provided but is a comment about the contents of the book (Product review). I appealed...

GPSR Compliance

This is as clear as mud to me. Been to the gov. advice website and various others.How does a 1972 poster fit in to this process?It's not an exempt category. Advise buyers this item is for viewing only ? My initial reaction, sadly, to to switch EU and...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

Is it time for me to pull from Ebay

When I first started with Ebay about 15 years ago it was a life saver for my business during the recession of 2008 and then we were able to press on and do extremely well. We would regularly do £3000-£4000 a month turnover. Everything was ok until ab...

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Sold email notifications stopped having quantities sold and remaining.

The sold email notifications are no longer showing the number of items ordered and the stock quantity remaining.I've been told this is a deliberate change and I struggle to understand how this is an improvement. Showing the quantities remaining was s...

Resolved! Help!! App not working!!

Can anyone help please? I run my small barely a business 95% using the app but today it suddenly says unsupported. I have uninstalled the app and reinstalled but am still getting the same message. I urgently need the app to be working as I cannot car...

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