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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

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User avatar by Community Team Community Team
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Available quantity

Is there any way of finding out what is changing my available quantity on my listings. I use Zoho inventory and it's showing the correct stock but eBay isn't on certain items. I've pushed the stock levels and it is correct on eBay for a while but the...

Shipping to US royal mail DDP

US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...

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Estimated Delivery Dates - Incorrect

Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...

US Tariffs and State Tax - A California sale

Have received a US order and the customer is in California, I dont know what states have their own import tax but know some do. Ebay have collected a 'Sales Tax' on this order and taken the tax at point of sale. So the packing slip states 'in accorda...

This is a message to the ebay development team

If an ebay employee reads this message, please pass the message on To the ebay development/marketing team Please will you consider making available the personalisation field in the craft category please. It would help sellers receive colour or quanti...

User avatar by Conversationalist
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  • 1 replies
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feedback

Some positive news on Negative feedback removals 2 in the last 2 weeks 1.-- buyer had correct address but wrong Postcode, item was retuned to myself 2. -- buyer had too many INR cases Removed by Ebay over the phone Good result(for a change)

User avatar by Helper
  • 48 Views
  • 0 replies
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"We are changing the way you get paid"

Just me or anyone else had this? Accounts been open since 2007, 100% feedback, issues always resolved by me (except one that went to eBay because I was on holiday when the buyer finally returned an item that had been going on a while but this wasn't ...

eBay Seller Coupon Programme

HiI am just wondering if anyone who has joined this programme would be willing to share their experience of it with me please? Good or bad. I'm wondering in particular whether you have found it to be cost-effective or costly, and if it increased sale...

Unable To List From Inventory For Over A Month

Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...

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Trying to message a buyer

I have a frequent buyer of assorted colours of zips and each time they make a purchase, i message them for their colour mix requirements It appears the message facility for this particular buyer is not working, i keep getting the message "Send messag...

User avatar by Conversationalist
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  • 5 replies
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Item Swap and What Should Sellers do?

I'm at a loss right now and would appreciate an explanation from someone at eBay. We recently sold a new item that was clearly shown in the photos as immaculate, still in its manufacturer's wrapper, and with all accessories sealed. The buyer immediat...

User avatar by Contributor
  • 528 Views
  • 13 replies
  • 1 kudos

Items to the USA

I visited my friendly local Post Office today to post a small board backed envelope to USA today - a normal size letter under 100gms with customs label for the contents as per the updated instructions from 10 days ago only to be told that the guidanc...

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