Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Returning for wrong reason (forcing us to pay for returns) - how do you handle?
Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...
ebay fees and limits on listings
Im in quandary im a business seller that has 350 listings per month. i can only list 350 or i get more fees. Now the businesses that pretend to be private can let their listings add up over the months so they can have 1000s of free listings. i am for...
May tax invoice not available for download
As the title says, my VAT is due and I'd very much like to recover the VAT on last months fees. The tax invoice usually appears at the end of the month but it's the 2nd June and no invoice. Anyone else experiencing this issue?
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
Resolved! PAKISTAN LOCATION ISSUE
Is there anyone experiencing some accounts showing location as pakistan , I have had like six in row the account will buy and item then says its not what they want always the same story and request refund then upon checking the account the user names...
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
Buyers on eBay are not leaving feedback for purchased items?
Hi Everyone,Earlier on I checked my sales and feedback and I cannot understand why buyers are not leaving feedback for my purchased items, I even have repeat buyers not leaving feedback as well, I have not had any buyers contacting me with any issues...
International Shipping Rate Tables not working
I'm trying to list some comics this morning and I can't get my international rate tables to apply. I select add International Postage, select my rate table and yet when I start the listing it doesn't have the international shipping options on it. Is ...
Need Help Getting eBay Concierge Invitation After Upgrading to Anchor Tier
I hope you’re doing well. Several months ago, we upgraded our shop to the Anchor tier, mainly because it includes an invitation to the eBay Concierge service. However, despite multiple attempts over the past few months to contact eBay customer suppor...
eBay estimated delivery dates WRONG
I sold an item the other day on 12th, Royal Mail Tracked 48 P&P and it clearly said post by 13th, but it also says the buyer has been told the item will arrive between 13th and 15th. How on earth does that work out, telling me to post by 13th and als...
Changes to Second Class and Economy Delivery Speeds
I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their delivery estimates accordingly. I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their de...
Business seller with Private account eBay doing nothing
I'm fed up with eBay, I pay in excess of £2500 amonth in FVFs and have to compete with this seller who has a professional looking template selling product on a Private account but is clearly a Business seller I have pulled them up to eBay several tim...
Ebay Sales Completely Dead **November 2024**
Hi We have been selling on ebay for over 10 years. Sales have been down since start of 2024 but its completely dead. Like we look at our stats from July to September and sales figures are less that what we are paying ebay for Promoted listings etc. A...
Variation listing stock
If I have a variation listing for an item I have 200 in stock of and I sell it in quantities of 10, 20 and 50, does eBay keep track of the total stock? I worry that someone could buy 4 lots of 50 and 2 lots of 20, and that would be more stock than I ...
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