Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Good bye, and good luck........
It's been an interesting few years, but i have had enough as the people on here i have spoken to already know. Remember one thing, ebay and online sales isn't everything in life, spend more time away from the PC, look out of the window, there is a wh...
Sales Downfall in March 2024
I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Sales Completly Died **September 2024**
We have over 100 listings however sales are dead for over three months now. Wondering if this is about time to take our business away to other platforms as we really cannot afford high Promoted Listings fees but still no sales. NO SALES NO BUSINESS
Resolved! Can anyone here help me with setting up variations/Relationship in bulk csv?
Full disclosure; I don't have any experience using csv, but I need to start using it, and especially for variation listings. I've got my head around how a standard non-variation listing would work, but I haven't a clue what text goes in to the cells ...
5% discount code showing
Just seen the offer below on one of my listings.Can`t remember setting this up. Wondered if its something eBay are throwing in without asking, and who pays for the discount. Seller or eBay.My listing does show a discount code
Do eBay actually check the EU Responsible Person details?
Just been browsing a listing from a competitor that eBay kindly suggested I'd be interested in, and I noticed they are still selling in to the EU - something I stopped last year as I can't justify the cost of engaging a representative within the bloc...
Sick of businesses registered as 'private' sellers
Anyone else fed up of seeing businesses masquerading as private sellers? I've reported around 40-50 of these accounts to the 'ebay for business' facebook account, and I always get told that they've then reported it from their end but nothing ever cha...
Resolved! Ebay via YOULEND - anyone got any pros and cons
Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...
February Sales Dead 2025 - Ebay Sales Completely Dead
Any thoughts as why would suddenly ebay sales would do ZERO since start of February. We have been closely monitoring our sales and since start of January 2025 sales are down. But they have now completely died as soon as February started.
What's the protocol for an open buyer request when the item will arrive but miss resolution date?
For context, item was never scanned and presumed missing, but suddenly started tracking today. Buyer opened a case that "needs resolving by March 13th" but frustratingly, the item seems to now be arriving 13th-15th. I've kept the buyer informed throu...
Shipping Label Printers - Recommendations?
Hi all, can anyone recommend a label printer that I can use to print self adhesive Royal Mail shipping and customs labels please? Currently I use a standard printer and paper I can no longer stand the cutting and sellotaping! 浪 thank you.
Listings removed as counterfeit - Clearly not counterfeit
Hey All, just looking for some-one here with a better understanding than myself. Recently had 2 different Estee Lauder Items removed Under the Counterfeit Policy. I run a long standing business of over a decade on here and know for 100% the items i s...
Ebay asking for my Nat Ins Number
I have had a e mail for E Bay asking for my national Insurance number so i can contiunue to sell on e bay I am a registered business and have been for over 20 years I am VAT registered and have been for over 15 years with my VAT number oin my e bay a...
Question about creating postage policies.
I am trying to offer a choice of standard or tracked delivery in the Create a Poicy under the Business Policies section.For the UK I can offer 2nd Class, Tracked and Special Delivery but for international orders there are not enough fields. I want to...
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