Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Change of payment terms being rolled out to every buyer...!
Had this message from ebay last. Contacted them this morning as all our orders are on hold for at least 30 days. CS confirmed it is being rolled out to every business seller. Can anyone confirm that this has indeed happened to them? This is the end o...
Changes to Second Class and Economy Delivery Speeds
I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their delivery estimates accordingly. I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their de...
Got a good one here...
A buyer has sent me quite an irate message demanding to know why I've sent his order to his old address. I politely pointed out that he must have failed to update eBay because how would I know his old address, he's insisting his address on eBay is co...
EBay removing listings for no reason - Appeal refused
Yet another bizarre issue with eBay. I listed an older $10 USA banknote. After 2 days it was removed saying “we only allow graded products from reputable companies”. I appealed this saying it was clearly wasn’t a graded note, at no point in anywhere ...
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
New feedback policy - ebay is acting against the sellers even when buyer is openly lying.
Hi, Buyer openned INR case saying that the item didn't turned up, as "customer is always right" we offered option of shipping the order again, or full refund. Buyer opted for this first option, so we shipped the order again. On the very same day when...
Business Policies - Postage Keeps Changing
This last week eBay keeps creating new postage policies and no amount of trying to delete them is working. I basically have two main postage policies, one for free postage and one for items where I charge postage. My listings are now in around 7 diff...
Simple Delivery Labels are not refunded if not used.
People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!The only way is to Cancel ...
New Payout Rules for Business Accounts
I have business account and Ebay in their infinite wisdom, have changed the way I'm paid out to 3 days after delivery has been confirmed. Apparently this is being rolled out to everyone via email. Anyone else experienced this?
Anyone had this change of payment terms email from eBay?
Your funds will be available for payout once we receive delivery confirmation
eBay sales dropped off a cliff
Have any other eBay seller sales dropped recently mine was not bad but now I'm lucky to get 1 sale a day and it's not the economy i sell more on Facebook than on here and without running prom ads on fb eBay dev needs to stop playing with the search a...
FEEDBACK FLUCTUATION
Any one else noticing their headline feedback score wobbling around? Sometimes at the start of the day I see my score has apparently dropped by 50 or so points, and immediately suspect I've been maliciously negged multiple times, but on refreshing th...
How to save my 350 or so listings if/when eBay folds
A serious question everyone. To date, I am loyal to eBay and am not selling on V....... Many of my competitors are. Some are registered as pro sellers, some are not, including one seller, forced to register as a business, and who was subsequently ban...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
GTC Listings Disappearing Without a Trace
It has come to my attention I have an unknown quantity of GTC listings that when sold and the quantity has gone to zero, instead of going into my 'Out of Stock' list just disappears. Can't be found in the ended list either. My 45 minute call this mor...
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