Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
partial refund for false returns
so I've had a return where the buyer has selected "wrong item sent" but then gone on the admit they selected the wrong item from a multi listing. and another return where the buyer has selected "Doesn't work or is defective" yet on testing the return...
Large number of 'Item not received' messages.
Is anyone else experiencing more than average 'item not received' messages for their sold items?We have never had as many as we are receiving lately, but can't understand why.Any suggestions please?
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
Ebay Sales Completely Dead **November 2024**
Hi We have been selling on ebay for over 10 years. Sales have been down since start of 2024 but its completely dead. Like we look at our stats from July to September and sales figures are less that what we are paying ebay for Promoted listings etc. A...
Suspicious buyer - Should I cancel their order?
A while ago I sold an item which the buyer claimed it hadn't arrived. I replied in good time and sent the buyer several messages, which they were very slow to respond to. Their responses made me somewhat suspicious that this wasn't a genuine claim. A...
How are we supposed to "review" blocked bidders once a year?
I don't see a way to do it. Not that I particularly want to but eBay thinks we should.
2024 Sales are dead, and eBay are not helping themselves.
I have been selling on eBay since 2006, and have seen so many changes, made by eBay, mostly for the benefit of buyers, not sellers, that its demise is not in the slightest bit surprising. I have given up on even pushing, or adding any new listings on...
Concern for a buyer
I have got a buyer who has placed around 45 orders in the past week. Including free items I must have sent him 60-70 lots, I am losing count but am replying to messages in the morning and late at night.Just from an empathy level I’m concerned the buy...
Business seller fees and tax
Hi Everyone i started my business journey nearly five years ago with eBay’s help however i am starting to regret investing myself into an app that doesn’t care about my business or loyalty im starting to invest in myself through social media and pers...
Resolved! How Can A Seller With 150 SALES GET A PROMOTED COUPON FOR PURCHASE?
How Can A Seller With only 50 sales get a promoted coupon for purchases very unfair processes, eBay who might as well promote a banned seller?. stooping low here is a clear understatement.
Resolved! USA GSP Buyer asking for a free item
Hi everyone need some advice. i sold a necklace via gsp to a buyer in the USA - i sent it tracked delivery to the hub in Lichfield which they received and sent on to the USA hub. Apparently the USA hub lost it in transit and I got in touch with eBay ...
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