Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Bladed items new restrictions...
Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...
ParcelForce - Damage/Disposal of items
Long story short I'm having issues retrieving a parcel (as a buyer outside of ebay) with the intention to sell (on ebay) from ParcelForce. After 2 alleged delivery attempts, the 1st I was home, the 2nd I was out, the tracking information shows the pa...
Dhl collection selling an item
When will dhl turn up?
Packlink via Ebay Claims pending for over a month- Any suggestions
I have number of Packlink claims via ebay pending. Courier used was Yodel. Been in touch with the courier bu they saying speak to Packlink. Packlink has no contact details and they are not responding to any of the updates via email or chat. Please ca...
DHL courier driver is lying - who can help, not DHL and sadly not eBay!
I have an item that sold last week and was scheduled for DHL COLLECTION on Friday 24th between 08:00 and 18:00 but was later that day changed to 17:48 to 18:48 but they never arrived. A wasted day, as usual. However it gets far worse. My eBay listing...
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
Does buying postage from eBay protect the seller?
As a seller, is there any advantage to buying postal labels from eBay?Is there some kind of protection available when buying postage from eBay?I can see lots of sellers selling items posted 2nd class letter and there are very few defects / neg fb fro...
Technical issue affecting Simple Delivery Evri Ship-to-Store labels.
Firstly my apologies if there is already a thread on this topic (I’m surprised that there doesn’t appear to be any given that I am assuming this issue is widespread). I have just been to a parcel shop to drop off two parcels however upon scanning the...
offering free postage is not viable anymore?
I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...
Resolved! Simple Delivery DHL not working
When I try and produce the QR code and book DHL collection for a simple delivery it says no services available. It says on the website they’re got an issue with DHL currently. Does anyone know how long these issues usually last? I don’t want to wait ...
so-called 'simple' delivery is the exact opposite for buyers
I recently bought several things adding a note at time of purchase, begging vendors to please NOT use Evri/Hermes who flatly refuse to deliver to me. Evri always claim to have attempted when I am in. Only after three so-called "attempts" can I claim ...
Will a buyer get a refund on postage on simple delivery if they buy two of my items at the same ti
A buyer has purchased two of my items at the same time, they have chosen simple delivery so will they get a refund of one postage if I parcel the two items together?
refunds
Hi there ladies and gentlemenWas wondering whether anyone of you fantastic people can help me?I recently cancelled two orders that sold never purchased label downloaded etc yet ebay have taken money from my account.Contacted customer services and the...
Click and collect delivery ETA is insane?
On my last few purchases over the weekend I chose to opt for click and collect. Considering I drop off parcels almost every day it would make sense for me to pick up parcels at the same time, rather than wait at home or have someone wait in for me. I...
Simple ebay rip off!!! - Is this even legal?
The other day I received an order and requested a postage label as I had been doing since 'Simple delivery' came in. However, after purchase I happened to notice that the postage cost was significantly more than I expected. After checking Royal mail ...
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