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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Payments to be paid

i tried to place an order and got as far as payment but page was blank and therefore I couln’t Enter payment. What is wrong I managed to order two days ago and received those parcels today so why can’t I complete my order today. I wanted to phone and...

Seller refusing return and full refund for 'item not as described'

A couple of weeks ago I bought a Sega Game Gear game that was shrink-wrapped and described as new in the listing. I assumed that the listing was correct and that the game was new. However, upon receiving the game and opening the shrink-wrap, I found ...

Buying problem

Ebay will not let me buy plung saw because I do not and never had a credit card , to prove my age, iam 77yrs old and purchased for years from Ebay, but now I can not buy because I do not belive in credit cards

eBay expert disaster

I sold a diamond tennis bracelet today , l had it valued and the jeweler wrote a report of the clarity of the diamonds I sent the bracelet to the eBay expert for it to be verified before it goes to the eBay buyer the EBay expert said the clarity didn...

Potential Fraudulent Seller

So the other day I purchased nearly £500 worth of 22k gold in a nugget, the seller has had many sales not one negative review and seems to made a business out of it, on arrival this nuggets colour was very off and copper coloured for high purity gold...

Fake Apple Watch Ultra

I have wanted a Apple Watch Ultra for some time so I purchased one last year & it turned out to be a fake one.i have sent a lot messages & I have got no reply from eBay. Regards Dharminder Singh

Why does Ebay keep playing with buying options?

Once again Ebay have been playing with buying options with the result that it is *bleep* (previous state, in this case less efficient) at best now! Do you have too many staff in this department that have to keep toying with search options to justify ...

Fears about fake silver coins

I just received 4 silver coins that I don't think are pure silver as advertised. There's a few apps to help test silver coins for weight size and sound but all 4 failed the test, while other coins I own passed. I sent the seller a message could he ha...

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Misleading Adverts - No BPF

I've noticed that items listed in the Pick up where you left off and Recently viewed items section and advertised externally on Google Shopping search, do not include the Buyer Protection Fee. If you click on the item the price increases as the BPF i...

Resolved! Is this a scam

I have an item listed on eBay for £295 it's only on as buy it now. And I've received an offer from a international buyer offering €403 which is £40 higher than my buy it now price..is this a scam.. is there any risk to me if I accept the offer?

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