Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Making Tax Digital for Income Tax Self Assessment
For information for small businesses. 'HMRC's pilot scheme for Making Tax Digital for Income Tax Self Assessment (MTD for ITSA) is now live.Accountants, agents and individuals are able to sign up to the pilot and test the programme out. The pilot aim...
Resolved! Listing fees for Business seller / no shop
Considering closing my shop to concentrate more on the website / public open days.You know - the kind of places where customers can actually find what they are looking for. Would think of my self pretty OK with finding answers on the web.But for life...
No sales
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
buyer had wrong address, they updated it then re bought item and now refused delivery
Hi guys, I have a buyer who bought a medium sized parcel item and then messaged me saying their address is wrong and to send it to a different address. They stated that the parcel will be too large for them to carry from their work. I messaged to say...
Resolved! A Bitter Rant about the 4% extra Final Value Fee
After 23 years on eBay I have just incurred the 4% Extra FVF on my products. Which take me below break even on some items. For Very High “Item not as described” or "Defective" rating. The problem seems to be that buyers think that the Title is the de...
Where has the listing quality report gone?
I cannot find my Listing Quality Report in the performance tab. It used to be a button right at the top. Does anyone know where it has gone?
Stopped receiving sale emails
I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay. Anyone else experiencing this?
postal surcharges not pulling thorugh
We have a delivery rate table with surcharges for places like Channel Islands. This table is applied to our postage policy. However, our customers do not seem to see these surcharges are are being offered free shipping instead. In our postage policy,...
HMRC - Meaning of trade
Internal business income manual - updated May 2024 Interesting reading for those unsure of How HMRC class you as trading
Listings Dropping Rank On (Advanced Promoted Listings)
Is anyone experiencing issues with Advanced Promoted Listings i'm finding my best sellers dropping from first page rankings since yesterday keyword bid amounts are high and if i increase it drops to the listing to the 18th page Seems ridiculous and i...
Sales Downfall in March 2024
I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Grow your business with the Pro-Trader Programme
Hello, Does anyone have any insight into the Pro-trader-Programme? and how to join? I have seen some stores such as vintagehoneypots that have apparently used it and it has really helped their stores. Thanks.
tracking not updating again
since Monday of this week all items I have sent , mainly using evri but also a couple of royal mail, have not updated on the tracking information, no delivery notices, have contacted customer support yesturday but don't think it was taken seriously ,...
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