Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
buy it now postage
how do i set the right postage if someone buys more than 1 of the same thing
Resolved! How long does 80% discount on variable seller fees apply to fixed price listings ?
I tend to only post listings on those weekends when eBay UK promotes the 80% off discount on variable selling fees. My question is, however, how does this work with fixed price listings which will automatically renew after a month? Does the 80% disco...
My items are listed but have not gone live. Why?
I have listed two items on eBay. They are showing on my phone app is being active. But when I search for my items they do not show. When I click on my items, I am selling the two moisturisers that I'm selling in the health and beauty section, I'm not...
Feedback extortion to get refunds without return
WHY are ebay not looking at buyer accounts that just leave neg feedback when dealing with removal requests? Just had one from an account with 5 feedbacks all but one negative or with negative comments, one even mentions money! on mine messages statin...
Automated pricing
Hi all.So I upload video games for sale no and then when I have an overspill on my collection. I never hold on to a high price, always list them for the cheapest so I benefit from a quick sale and the buyer benefits for getting the game at the lowest...
SELLERS DON'T ALWAYS LEAVE FEEDBACK!
I have seen sellers mention that some buyers don't leave feedback ... as a buyer only PLEASE sellers leave feedback for us buyers! It's just as important for us as it is for you as a seller in order to build reputation and confidence!
My items not showing but are active?
I have listed four items on eBay but only two are showing.The other two do not show and can not be seen by anyone, even though my account says all four items are active. I have searched for them on a separate device and only two show. I am new to eBa...
Sold an item as under warranty - issue
I sold a console and mentioned it was under warranty from checking the serial. Everything went fine, week later buyer said he was happy still, but he wants a receipt for warranty purpose. I don't have it as I bought it from a reseller when the item w...
Astronomical seller fees
Hi all Is anyone else getting astronomical fees as a seller, I have an ebay shop, I was sold on the shop as it promised lots of free listings and reduced seller fees, I have just sold one item for £170 and have been charged £43 in fees, two seperate ...
Any one had this weird message when adding more items to your inventory?
Error 290 You are not the seller of this item. Only sellers allowed to modify the item information literally was too shocked to take a screen shot of it.
Multi-User Account Access
Hi, Does anyone have any experience in using a third-party outsourced Customer Service Team outside the UK and if so how do you allow them to have access to the ebay account? We have tried to set them up on Multi-User however, when they try to log on...
Having to pay postage out of pocket
I have sold a number of items and set postage appropriately, I've gone through each purchase and sorted postage labels by using eBay's online system and buying them with my own funds. This was the only option I had for purchasing them so assumed this...
Esimated delivery dates on order page
Hi, I always dispatch my items the next working day after receiving payment even though I have it on my listings as dispatch within 3 working days. I sold an item yesterday (Saturday), the seller selected RM 2nd class service, I purchased a postage l...
Promotion fee changed on non-promoted item
Just had this charged on 2 separate items with different buyers today - contacted eBay and they admitted there is a technical fault which they say they have fixed!
Resolved! Direct Debit
Hi, I have recently sold my first item on ebay last week, and now today they have taken £2.94 out of my bank through direct debit. Why is this and how many times do they do this? What will happen if I cancel the direct debit?
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