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Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

Resolved! RMA

I had a defective item and returned it through ebay....I received the following message.... 'Full payment has been refunded to you. Please wait for us for the instructions with the RMA number before return if you need to return next time. Otherwise w...

Returning fakes

Bought 3 ecig batteries which are clearly fake and tried to return them as "not as described"However it seems I've missed the 30 day return window so ebay have closed the case and it says it can't be reopenedIn fairness I couldn't have sent them back...

Returning an item

Bought a leotard from a seller, size was 20-22. On arrival and trying it on it was far too small and measuring it, it would be a size 16 at best. I regard this as a SNAD and wanted either a refund or a replacement at the correct size. On the drop dow...

Refund item but no return email

I have requested to get refund of an item I purchased earlier from ebay. I received an email that amount will be refund in a few working days. However, the email hasn't asked to return the item. I am unsure what to do in this case. Should I keep item...

Defacto businesses operating as private sellers

Hello, I've bought a new product from a private seller who is clearly operating a defacto business; all their products are stock photos and a lot of their listings have multiple quantity available. I got the product at a good price and know that priv...

GSP item, SNAD, refunded by seller after 1st email, but not a penny of the GSP costs :(

I bought a DVD of a UK TV show which for reasons best left to the BBC was only ever released on DVD in the USA. This meant paying GSP which doubled the cost of the item from £15 to £30. The item arrived today but is completely the wrong DVD. I emaile...

Faulty appliance

I bought a brand new build-under oven from a private seller. I picked it up and paid in cash on collection.It now appears to be faulty (trips the fuse every time we try to switch it on).The seller didn't mark the oven as sold as yet and is completely...

Negative feedback suppression & unsafe baby proofing items

Recently I bought some items described as 'Toddler Cupboard Cabinet Safety Locks Proof Door Drawer Fridge' with a view to using them to keep my, then very toddling 10 month old out of my cupboards. They arrive, I attached them, within minutes my todd...

Return

I have bought a Hangsun Foot Spa Bath Massager that is defective.The machine arrived in a damaged box. It was not working properly. Not conform as described on the website. There is missing button. No instruction manual.I have contacted the seller fo...