Hello, I bought an item I received today, which is not working and I doubt worked when seller listed item, but seller said item worked, also the seller listed that the item came with box but was tatty there was no outer box when item arrived, and the...
on ebay if you sell an item and it is delivered but the buyer does not collect it from the courier and they return it to the seller. Does the seller have to refund the postage?
I bought a spare part screen for my phone and got it quite promptly. But it did not work. The seller offered me a replacement after the time it took to send the first one back. Waited for that some time, got it and it showed the same problem. Sourced...
I returned a watch to a seller via the sellers postage label, which was 48hr tracked Royal Mail.It arrived in their area/out for delivery on Thurs, it passed, Fri has now been and gone.Checking the sellers address, it's basically a lock up on an indu...
"I am unable to finalize the return form submission.
Hi we have been refunded by eBay for an item that was recieved damaged.My question is does the seller get charged by eBay for my refund or do eBay just bear the cost? Thank you.
I purchased a pair of slippers in November and left a good review however after 3 months they fell apart and I only wore them indoors. I contacted the seller which happened to be a Chinese company I found out afterwards.They refused to give me a refu...
Hi I bought a refurbished iPhone 11 as a present for my girlfiend. She was happy with it so I sent positive feedback on the order. But after 3 days the screen died. Because she was unable to contact me first as she was unable to use the phone (she's ...
Received an email from PayPal today stating not as described case will have to be opened within 30 days of delivery from 28th May 2024.Other types of cases will still have 180 days.I suppose 180 days for SNADs was rather generous.Here's PayPal's word...
I sold my iPhone 14 Pro 128gb Space Black to a buyer on eBay, on the 16th November 2023. It is important to note that all of eBay's policies were followed during this process. I sent the buyer the iPhone via Royal Mail Special Delivery on the 16th No...
Can I make a section 75 claim for item not as described that I purchased on Ebay with a credit card (Paypal was not used)? Or does Ebay constitute a 3rd party seller, allowing my bank to reject the claim? I can't find a straight answer about Ebay's s...
I sold a pair of earrings for £700 around 2 weeks ago but when the buyer received them (via special delivery) she said that one of the backs was faulty. I offered her a refund and sent her a Royal Mail 48 hour EBay tracked return label. She used this...
I have received an item but not the one I wanted. The seller refuses to allow me to return it. I would have thought it is the right of a purchaser in the UK to return an Item that was up for sale.where do I go from here please? Thanks
I received an email from ebay calling me "an abusive buyer" ...though not explicitly...they "merely" told me that my account could be restricted (to "no returns") or even terminated in accordance with their "abusive buyer policy"...as they mentioned ...
I bought trousers which were described as silk, not just in the headline but in the text as well. They arrived this morning. The label CLEARLY states 100% viscose.The seller states no returns are accepted.We've had a brief exchange of emails; she is ...
