Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Today I received a return. Item sold, iPhone 15 pro, brand new and sealed. The reason for returning was that the phone doesn't switch on at all. When I received the return, the package contained a packet of wipes and 3 batteries, I assume to help mak...
So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...
I recently sold a monitor and after the buyer recieved the item he said it wasn't compatible to his system. He offered to pay the postage costs if I accepted a return. (The listing stated no returns accepted). The item was in perfect working order, i...
I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...
I am incensed by the fact that a buyer can make out that an item was damaged on return when it clearly wasn't and where I was able to provide ample evidence to eBay when the item was returned to me that was the case and yet the buyer gets the return ...
I recently sold an apple display monitor worth over £1400. The buyer intially messaged me saying it was a gift for a friend and "he happen to have a windows system and after connecting this display he keeps on getting flicker screen and he’s not able...
This week I have had four or five returns. I usually don't get many and never complain or argue if there's a issue il send a returns label and pay up. Even if it's petty like a small tiny mark on a pair of chinos that can be washed out! (No matter ho...
Hi, I sold a "New with tags" watch last week. I am a private seller, from time to time I sell a watch on eBay, as I have got a large collection and if I receive something I don't like, I sell it. It was a cheap stuff for £89, no returns option. Now t...
Hi. I sold an item on Ebay the other day. It was a model kit of an aircraft and in the listing I stated that I could not guarantee the decals would be useable due to the age of the kit. The buyer contacted me on the day it arrived to say that he wasn...
IS EBAY ALLOWING SELLERS TO BE SCAMMED, NO PROTECTION FOR US!?A buyer made a false claim against me 4 MONTHS after delivery...I sold a NEW battery for a cordless drill. It was delivered on 5th December, but now 4 months later in April I get an eBay c...
Hi all, at my wits end with ebay. Sold two high end vintage (80's) german cameras with expensive rechargeable batteries to a UK buyer. These were my fathers and have been sat in a padded case for years, not used, untested etc etc, they did work I use...
Have had a return (for some coasters) - reason 'Doesn't fit', with the comments from customer 'hi i am sorry to say these are too big for my needs'This is depsite the title and listing stating the dimensions. Hey ho, it happens.How can I find out if ...
I sold a drawing tablet. I put the condition down 'for parts not working' and for good measure I put 'faulty' in the title. Today I get an automatic return approved. The reason was "It is not working, I have connected the power but there is no power ...
Sold a drone, he received it on 27th and sent me messages via ebay regarding contents. He said nothing about physical damage or issues and said he was going to fly it next day. Tonight he messaged me saying drone has faulty rota, damage which he sent...
I sold an electric guitar amp, virtually brand new. About 4 days later i recieved a return request from the buyer saying i had not listed it correctly and this was an 'acoustic' guitar amp and not an electric one. I used it with my electric guitar no...
