Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Having used Royal Mail's 2nd Class Signed For service (via paying at a Post Office) for many years, I'm having no choice but to switch to online Tracked 48 in April due to the reduction in Signed For compensation from £50 to £20 (plus with just how e...
In simple I sold an item and sent to the US, buyer has just mailed me to say the item has a fault deeming it unusable. No reason not to trust the buyer and happy to refund, was only £7 and not messing with returns for that. However the buyer was in t...
My buyer has sent me a photo of the postal tube showing that it has been damaged. Should he go through the usual EBay returns process. He wants me to claim through the post office and then refund him. thanks, Maria
When selecting the courier service from ebay, when I put DPD it says "Make sure to pack your item in a rectangular cardboard box, or you may incur an extra charge for this service." The item is already in its own cardboard box but I want to protect t...
Hello.I want to list a blu-ray, and although until now I got many options for shipping, now it provides me only with Royal Mail. (the template of listing an item has changed also)Even when I choose a method for international shipping, it lists only R...
An International buyer has purchased three items from me. I don't know if they had a postage discount at their end, but what about my end - have they paid for the three items to be sent together or do I pay out for three individual packages using the...
I sold a very inexpensive item. I set the shipping option. They buyer paid the tiny bid amount and the shipping option I selected. But they were able to select a DIFFERENT shipping option which costs more -- so now if I ship I'm actually out of pocke...
Hi, Evri damaged one of my parcels and say they can't deliver it. In tracking it says I need to contact them.chat bot is useless and keeps telling me to contact the sender 路 I am the sender and no way to contact an agent ( even though it says you ca...
Hi there, I have been paid for several items and posted them out as normal. However I am finding that a lot of them are listed as "RUNNING LATE" doesn't seem to matter if only in UK, Ireland, Europe, currently got 9 orders NOT yet delivered. Some sho...
why cant I use DHL for europe postage
I'm just a private seller and have accepted an offer from a buyer in Germany for some cutlery (forks spoons knives). It seems it's quite a process to move the items there! Please can anyone advise what service I should use? I realise there are now cu...
Very annoying. Am i better off just buying the labels off RM?
Hi eBay community.I recently purchased a pair of trainers under the authenticity guarantee scheme and the seller dropped them off for postage yesterday, but the tracking says 'We have your parcel and it's on its way back to the sender' is this normal...
Do I now have to buy my Evri postage through Ebay as I don't have a printer ?Can I still go to an Evri parcel shop , print and pay for postage there ?
Hi guys, most of my items I sell on ebay I post via regular 2nd class large letter.I've always physically taken my parcels to the post office and on the receipt it gives me a reference number that I can check on the RM website to see if the item has ...
