Top - UK eBay Community

EBay surreptitiously increasing Postage in a Listing

First off, like any sensible Seller I have opted out of the con that is Simple Delivery; I set my OWN postage rates, take care of all my postage requirements myself, and don’t leave it to some poor, badly programmed, not-fit-for-purpose AI whose sole...

still no letter post option,

still no letter post option when trying to relist some cards which will go in a letter ? but only get large letter option still ,Ebay have been weeks sorting this and got nowhere so unable to list ,

USA GSP Buyer asking for a free item

Hi everyone need some advice. i sold a necklace via gsp to a buyer in the USA - i sent it tracked delivery to the hub in Lichfield which they received and sent on to the USA hub. Apparently the USA hub lost it in transit and I got in touch with eBay ...

holiday / time away

i am going to be away for 34 days but time away only suspends sales for 28 days - any item how i can suspend the account for 34 days - if i end all items how long do they stay on the system? thanks for any help

Fee Changes have KILLED Private buying & Selling

As a buyer and seller on here for 22 years, I'd like to congratulate the people who came up with this buyer protection scam. Let me refresh you with the original announcement and I Quote: "At the end of 2024, we changed our fee structure, making it f...

eBay easy shipping system?

Had another problem last night with the eBay easy shipping system. It again messed up the shipping, this time the price so the buyer had paid but I could not afford to post the item so I had to cancel the sale and appologise to the buyer. Another sal...

I bought an item on eBay but eBay won’t let me sell it on eBay

I bought an item but it wasn’t right for me. seller didn’t accept the return. I can’t access eBay buyer protection to help with return, so that’s useless. I listed the item, it says it’s a restricted item as its an air rifle part?I listed it again us...

'Post now' message on an item that was sold and collected.

In a bit of a 'Catch 22' situation here.Sold two items together which were marked as collected along with the collection code that was given to the purchaser. However, on my Orders page there is a 'Post Now' notification for the items that were colle...

My Buyer Failed To Inform Me That They Did Not Live In The UK.

Good Bye eBay. After over 20 years on eBay with a 100% buying and selling feedback I am leaving eBay. The final straw for me was a recent encounter with a buyer who bought an expensive item from me and it was disclosed after I had accepted their offe...

Age verification

How do you verify your age if you don’t have a credit card?

Additional fees on private listings

Hi, does anybody know why there is an additional fee above the buyer protection fee and the 4% on private listings. I am for example listing an item for £29 including postage. When I view my own listing, I see the price is £37.60 broken down to item ...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Good morning all :)

In case I aint around tomorrow

Postage Cost Query

HI.I received a postage label from the buyer. Buyer has received item and had to pay an additional charge. Buyer wants me to refund this additional charge. I can't work out if I'm responsible or not??

Item not received as couriers damaged

Lady client opened item nit received case when evri sent her message saying that item damaged beyond repair. Contact seller. The item was well packaged soft flat parcel containing brand new top.cant get any information from evri other than item damag...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

What is deem'ed a low-priced ebay on simple delivery?

Now that ebay are making simple delivery mandatory shortly what is deem'ed a low-priced ebay on simple delivery. Is it items listed at £20.00 and under or what? As a low priced item is excluded from simple delivery I prefer to just put on a 1st class...

eBay UK and their users in the depths of despair

As a small business who have used ebay for over 20 years, we are reading these posts because we have so little to do re sales on this particular platform since the seller protection fee was introduced on 4th February but PLEASE sellers, let's be cons...

VAT Receipt For eBay/Packlink Shipping Labels

Hello Does anyone know if it is possible to obtain VAT receipts for shipping labels purchased directly through eBay/Packlink? I have tried search everywhere but can not seem to find them. Thanks

Non payer paid after 2nd chance offered to another buyer (after the 4day period)

I have lost trust with the original buyer as they stalled on paying, I thought I had sent an email to ebay raising concern about this and requested copy but do not appear to have received this. Item originally sold 20 April on 25th April I offered 2n...

Late delivery defects / royal mail not scanning

Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...

used football socks - violation

I listed a pair of football socks. They are from a Scottish Premier league team & were part of a kit from the 90s. They are not worth much but they are rare & a sports fan somewhere might want them for a collection. The listing has been withdrawn by ...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

Global shipping

I am enrolled in global shipping programme but it is not showing on the listing. A buyer is USA cant buy my item as it comes back no international shipping

Postage

The parcel I have sent weighed over 20kg so I was unable to use the prepaid label and had to send separately using Parcel force. How to I confirm when buyer receives and how do I claim back the unused original postagelabel?

double postages for UK

i do need ebay charging my customers EXTRA CHARGES as I sell under £20 this is covered already in my shipping and handling as cover from royal mail goes to £20 with a cretificate of posting . MY CUSTOMERS DO NOT NEED THIS SURCHARGE in fact it is beco...

No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?

We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...

Permanent Restriction with No Reason & Held Funds — Need Urgent Help

Hi everyone, I’m reaching out because I’ve been permanently restricted on eBay shortly after selling my very first item — which was fully delivered and confirmed. I’ve received no clear reason for the restriction, and I wasn’t even offered the chance...

Resolved! Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

Payments on hold due to more details - but I had pending funds incoming before?

Hi everyone, hope you can help.I recently had a few orders in the same day on ebay, and a few hours later I received a notification saying that 'Your payouts are on hold until you update your account details. Please update by 23 May, 2025 to avoid fu...

UK Seller News: April 2025

Weekly Chat with the eBay Community Team

IE Seller News: April 2025

Community Mentor Programme

Resolved! One Word....

Resolved! Having to opt out of Simple Delivery on EVERY LISTING

Featured Posts