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New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

Royal Mail Changes to Second Class Delivery 28th July 2025

Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...

How do I create a listing for an item that is too large for any simple delivery size options ?

I'm trying to create a listing for an item that is physically larger than any of the size options offered in "Simple Delivery" How do you do this ? Some of the postage services offered by ebay would cover it, but they are no longer available under Si...

Advice re unresponsive seller

I need some advice please from the community, over a year ago I bought a battery for our Dyson V6 cleaner that carries a 10 year warranty according to the sellers advert (still there). The battery is starting to fail, so I messaged the seller(Yosemit...

its not free to sell - false advertising and needs to be taken down.

"It’s now free to sell. What you earn, you keep. We removed fees for private sellers in all categories," Once you sell and item there is a fee applied. Its called a "Buyers Fee". We removed fees for private sellers means, there will be no fees for pr...

This is a good example of why any metrics E-Bay provide you should be treated with scepticism...

Today, I received this via E-Bay messages. 1. I've been a member for over 20 years, I'm not, never have been and have no interest in being a business account. 2. I think this is either the second or third time I've received this or very similar offer...

INR INCREASE SINCE ROYAL MAIL CHANGED DELIVERY SCHEDULE TO EVERY OTHER DAY

Hi i have received 4 item not received in 2 days. All second class letter and large letter.. I had a moan to my regular postie and she advised all letters{1st and 2nd} ,normal and large are being deliberately left to sort until packages have gone out...

The seller is having challenges with delivering my item

Hi. I recently bought an item and the seller contacted me and told me they're having problems with the address I provided. They informed me that the address I provided is not valid but it's the one I've used since I opened my eBay account. I successf...

Someone else fraudulently using my address as their return address

I've recieved several 'returned' parcels where a buyer has recieved the wrong item and returned it to seller - but the seller has used MY address instead of theirs! Am unable to report to ebay via the automated chat. waht can i do?

Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?

I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...

Refunds

Hello, I have a problem with a buyer, he decided to return it, he told me that there was no picture on the monitor, I replied, how come there is no picture on the monitor? I have evidence that my product works perfectly, before I sent it, it worked, ...

EBay sharing my email address with delivery company

HiI have asked EBay not to share my email address with delivery companies but they have failed to comply and customer services have stopped answering my pleas. When I post goods I never have to give an email address for it to be delivered so only see...

Resolved! My ebay selling

When i go to my e- bay and click selling it used to show my listings with how many views and how many watcher's but does not anymore

False and fraudulant advertising

Have others observed the number of false and fraudulant listings relating to 'rare and valuable coins'. Some being listed at hundreds of £s for coins that are hardly worth their face value. There used to be a prompt that would enable anyone to advise...

Receiving payment - rule change

I have received an email from Ebay stating that from Aug 6th I will now be paid for any sales 24 hrs after payment is recd from buyer. Am I reading this correctly? Can we spend those funds or transfer to bank account?So after all the fuss and palaver...

Unable to return product or activate warranty.

Hi, please help! https://www.ebay.co.uk/itm/365306894545 I purchased this stereo for my car from a Chinese seller in March, it initially worked fine with no problems however the product recently has been malfunctioning to where the sound has basicall...

eBay changed my selected courier

Ok so I sold an item using "simple delivery" and I selected "Royal Mail" as the only option as its a fragile item. Yet when I come to print the label it's for "Evri". Apparently I was told the buyer can select a different courier from what I specifie...

Faulty product purchased February 2025

I bought a radio unit for my car in feb 2025 this year. It was installed by a professional the unit is now no longer working and will have to replace I accept that the cost of removing from vechile and re fitting is mine however the seller is only of...

Simple Delivery Simple Delivery Terms and Conditions

Hi First time on the forum I am a private seller. I recently sold an item, which was sent using ebays simple delivery . Unfortunately, the item didn’t arrive and the buyer and l agreed to open a case with eBay. EBay stated that they would resolve the...

Private sellers getting little interest from buyers?

What's going on with eBay? I have excess stuff - luckily most of it I've gotten rid of over the past couple of years, I still have a bit more to go, mix of used & new items.I've noticed though that some of my things get 0/low views and then when I ch...

User

Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...

Royal Mail, second class post only every other weekday begins today

A warning to sellers using Royal Mail second class post (is this still an option with eBay's new Simple Delivery?) From today second class will only be delivered every other weekday (ie not on weekends) so make sure you keep an eye on your delivery e...

Simple delivery

Yet again no support from e bay when you cant print the new addressed postage label and the Qr scan was not working. got to the post office to send the item to the buyer, i had to purchase a first class stamp. e bay brefused to reimburse me, buyer go...

Resolved! HELP! Obvious business seller operating on a private account!

I hate having to do this but there is a business seller operating on a private account in my category (I'm posting this on a throwaway just FYI). He's already made like a grand in a day (NO FEES!). I tried to report but the old system is gone and the...

Simple Delivery Charging too Much

I have scheduled a listing for something that will cost 87p to post but SD is imposing £2.72. There is no custom postage option to chose. Another listing DOES have custom postage so I could enter the correct rate.Is there any sort of work around ? I ...

Wrong size advertised

Hii purchased a dress which was advertised at a size 12when i tried it on it was too bigwhen i looked at the label it was a size 12/14the seller would not let me return it because she said she was a 12 at it fitted her perfectly

Royal Mail parcel being diverted via ParcelForce Coventry hub

Just posted this in buyers but has relevance in sellers? Royal Mail tracked 48 parcel being diverted via ParcelForce Coventry hub, apparently to be delivered by Parcelforce also.Has any one else experienced this?I had a quick google and found that th...

Delivered but eBay isn't updating?

Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...