Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Activity in Top
Simple Delivery Return
This morning I received the following email... "Hi, We're contacting you about a return request your buyer opened for *****. This order was processed through Simple Delivery, so we handled the return on your behalf. You don't need to take any action ...
Weekly Chat with the eBay Community Team- 06.08.25 @2pm
Hi everybody! The Community Chat will open at 2pm and will remain open until 3pm on Wednesday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll ...
Resolved! Reported obviously fake goods - eBay chooses to allow them to continue selling
I took the time to report a seller based in China for listing a number of fake garments. They purport to be from contemporary designer brands and the brands are unashamedly named in the listing (Our Legacy, Lanvin, Kapital etc.) but they are being se...
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
buying bladed items
I am unable to to purchase a polesaw as it is a bladed item and I do not have a credit card only debit so am unable to verify my age. I rang Ebay and was told to contact the seller and get him to amend the ad or borrow someone's credit card. I contac...
Found 1 Positive Feature of Not-So-Simple-Delivery
Another poster mentioned a buyer can choose a faster delivery - which is apparently now offered on private sellers listings. I don't have anything listed at the mo so can't check (am waiting until the some of the Not-So-Simple-Delivery glitches are r...
USA Import Tax Threshold Abolished
From Aug 29 this year all shipments will be subject to import tax regardless of value. It used to be $800. I am just wondering if ebay will be charging the appropriate tax to buyers or not as they do with EU shipments.
Resolved! Gifs, pics and graphics
Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!
Sellers Unite Against Simple Delivery
WE MUST FORCE THEM TO ABANDON THIS STUPID, DANGEROUS, RIDICULOUS SYSTEM! I REFUSE TO SELL UNTIL THEY REMOVE IT. THEY ARE DOING IT TO FORCE US INTO MAKING A BUSINESS ACCOUNT! THEY ARE IN THE GOVERNMENTS POCKET! FROM THEIR OWN SUPPORT!
having to provide proof of ID again
I have this message on my selling account: "It looks like you need to provide more information to verify your account details. We need this before you can receive payouts from us. You can send us what we need by selecting the alert on your Seller Hub...
Postage refund scam
I've purchased an item costing around £500, I have received an empty POST BOX cardboard box which has clearly never been sealed / taped shut. It came in a Royal Mail bag apologising for the item being missing. I contacted the seller who immediately o...
I've not sold anything since the introduction of Simple Delivery
I have tried to resist selling due to all these unnecessary changes, but after some recent costs, I have some items to sell, but I find it all so confusing now. I just want to send low-cost items via first- or second-class RM postage and higher-price...
Sellers think it alright to offer second class only or.....
In the context of small items that are typically disc based movies, just what kind of sellers think it acceptable to offer R-M 2Nd class even when I make it clear that I wish to pay the exyta for R-M 48 hour tracked? I live about an hour south of Bir...
Simple Delivery forced on a revision to a lot that complied with the size/value exceptions
Have had a particular listing up for several years which has escaped Simple Delivery to date because of the low value/size which falls within ebay's exceptions published earlier in the year. I updated it the other day - just changed the number of ite...
Postage changing from original listing
Selling a small item, the postage was calculated at £1.55. Once sold - the SAME DAY - the postage jumps to £3.35 - and I have to pay the difference, on an item that was for sale for £5.99. Why am I paying this? If eBay has calculated this incorrectly...
Sellers - Stop using 'AI' nonsense for descriptions, you are losing sales....
It might seem an easy option but I won't buy from sellers who use the lazy option for descriptions, it's sometimes completely wrong or just nonsense and does not tell me want I want to know to make a buying descision so I don't. I want real descripti...
Royal Mail simple delivery qr codes invalid!
Hi, I have just been to post all item's that I have sold in the last 24 hours at my post office. 4 of my items were Royal mail 48 Tracked /simple delivery, all 4 QR codes are invalid and will not scan! How am I supposed to send my items to my custome...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
HMRC, 30 items limit
Hi,GuysSorry to say I will be leaving ebay soon due the 30 items limit.I won't be giving my national insurance number to anyone, its a ridiculous rule, which hasn't taken into account people who sell coins, stamps or like myself records a collection ...
Royal Mail Changes to Second Class Delivery 28th July 2025
Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...
Postage Label not recognised at Post Office.
I presented 3 parcels at TWO different Post Offices today (Sat 2nd Aug 2025) both of which could not scan the pre-printed "Simple Deliver" Postage Labels paid by the three Buyers. Yesterday I posted one parcel at the same Post Office with no problem....
Return address wrong on label
Just noticed when I printed a label, it has incorrect return address on it. Thought I had managed to change this already
Change from collection to posting
Hello all,I have sold an item for collection only but I have now agreed to post it. There doesn't seem to be any way that I can spot to mark it as 'dispatched' as it's for collection on the listing. Can anyone help please?
INTERNATIONAL SALES WERE CAN I FIND THE RULES & RETRICTIONS IN EUROPIAN COUNTRIES
INTERNATIONAL SALES WERE CAN I FIND RULES AND RESTICTIONS IN FOREIGN COUNTRIES NOW IAM SENDING POST DIRECTLY BY ROYAL MAIL
Resolved! One Word....
'Sausages'. Do carry on.:-)
eBay Customer Support Not Working
Hi, I have been trying to contact eBay customer support for a while now. Whenever I last spoke to them on the chat function, I informed them that I was getting an error message when asking for a callback, which they said they knew about and logged mi...
IOSS number not pulling through to Royal Mail Click and Drop
Has anybody else noticed the IOSS number not coming through to Click & Drop over the last couple of days?
Incognito
how do i stop members/competitors from viewing all my sold listings...
ebay playing silly games with categories to stop Custom Postage opt-out and force Simple Delivery?
The published link for Simple Delivery opt-out is below. This implies that if the value is under a tenner and large letter is used, there are lots of categories where it applies, but in reality, I have only been able to get Custom Postage to pop up a...
Post Office Postage receipts.
I was told this morning at my Cheshire Post Office that since Saturday the Horizon Certificate of Posting for SD post labels are not showing the tracking number , no problems with non Ebay postage labels. They gave me a separate receipt with the bar ...
| User | Count |
|---|---|
| 767 | |
| 478 | |
| 452 | |
| 372 | |
| 361 |
