Technical Issues
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Forum Posts

Your Nectar account has been temporarily disabled

I recently had to order a replacement card and when I visited the Nectar page in My EBay I encountered the above message with a red background. Now, I logged in on my PC and still encountered the same message, I have previously made a post on a diffe...

Unable to add tracking info

Unable to add tracking info to my orders. When I add the tracking number (no spaces), no drop down list appears for courier service and I am unable to manually type in the courier used. The save button no longer appears clickable too.

PAID FOR ITEM STILL SHOWING IN CHECKOUT TO BE PAID

Another glitch strikes. Paid for an item yesterday (paypal) and today it's still showing in my checkout to be paid. Go into the order and it shows as paid. Possibly a one-off? Different subject but "We've looked everywhere" is getting more and more c...

User avatar by Engager
  • 1012 Views
  • 58 replies
  • 0 kudos

Ebay messaging platform bug

Messages sent by me today do NOT appear in the "All" list on the old Ebay "Classic" messaging platform. They DO appear in the new messaging platform - https://www.ebay.co.uk/cnt/viewMessage?group_type=CORE

Can't Link Nectar account

Several days ago I got a message from eBay saying that my Nectar account had become unlinked from my eBay account. I confirmed that eBay isnt linked to Nectar and vice versa, they were previous to the email. I tried following the instructions to reli...

Screenshot 2023-08-03 at 18.18.03.png Screenshot 2023-08-03 at 18.18.30.png
User avatar by Contributor
  • 548 Views
  • 3 replies
  • 1 kudos

Paid for items still showing in basket

I have 2 items i purchased on 16th december still showing in my basket. I paid as soon as i recieved an invoice from the seller and they've since been recieved and i've left feedback, yet they are still showing in my basket as unpaid. When i look at ...

PAID FOR ITEM STILL SHOWING IN CHECKOUT TO BE PAID

Is eBay actually trying to sort this latest payment glitch out? Could someone from eBay confirm this please (without blaming PayPal)? I paid for an item I won at auction (I've paid twice - an hour apart thinking the first payment hadn't worked) on 31...

Webpage jumping to .com from UK

Can anyone shed some light on why when i go to Ebay.co.uk it jumps to Ebay.com, this happens multiple times when i click listings and is becoming unusable.I have cleared cookies/cache on browser (chrome)resigned into Ebay.co.uk and i am not signed in...

EBay glitch/negative feedback

I recently sold an item to a buyer in another country who said that they couldn't pay because it said that I didn't ship to their region (I do). We both contacted eBay separately repeatedly and were both told that the problem was with the other's acc...

EBAY SYSTEM NOT ACCEPTING BID INPUTS

I've had many issues in the last week or two where I've put in my bid amount (higher than current obviously) and I keep getting the response that my bid is not higher than the current, when it clearly is. I keep repeating the same amount and get the ...

User avatar by Engager
  • 503 Views
  • 10 replies
  • 0 kudos
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