UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Listing impressions and views have stopped as of 01/05/25 and are missing for the 2nd
I've just checked my impressions and views for today and there none. It's not like there's spaces where views and listings should be for the 2nd, there isn't any. The last bars on my charts are for the 1st and the charts stop there - today hasn't hap...
Disappearing Drafts !!!!
Has anybody else had this happen to them over the past few days ...Ive done some research and gather its not a new issue however ive been setting up drafts over the past week getting ready for this weekend , signed in yesterday and 8 of my drafts had...
Customer support email
My emails to customer support are failing to go through even replies to one they sent me. Is there currently a problem with the system?
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
Can't pay for ParcelForce label via Paypal due to Error
Is anyone else getting this error when trying to buy a parcel force label in ebay? It only lets me pay via paypal. I've added a card but the option to use it won't show. Also I've tried all sorts in paypal, changing preferred source and even adding f...
Buyers unable to purchase
I'm having issues with an apparent inability to sell. I'm not aware of any restrictions, but one buyer has notified me that the message 'seller is taking a break' appears, and he indicates friends have tried with the same result. The buyer also offer...
App not working
App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was
complaints
How do I make a complaint to eBay?
Problems formatting description in drafts
When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arrang...
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
Call me
Technical issue
Manage orders awaiting dispatch - Order still showing despite being marked as dispatched
Hi, Does anyone know how I can clear down an order that has been marked as dispatched but is still showing in the "Manage orders awaiting dispatch" filtered list of orders? This order was only unusual in that we did a partial refund, as we only had h...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Problems with selecting delivery.
Had anyone had any issues with listing. When trying to list an item, delivery is selected but when clicking on list item it comes up I haven't selected delivery details. This happens with new listings, sell similar and even when I try and revise a li...
eBay not working with my Huwawei P30 phones running andriod 10 or build number (EMUI) 12.0. *HELP*
Hi there, eBay community; I have a Huawei P30 phone as well as the Lite version which runs with the latest version of itself being EMUI 12 or android 10 / 11. Although it is EMUI 12 suggesting is it based on android 12 Huawei runs separately to andro...
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