UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Disappearing Drafts !!!!
Has anybody else had this happen to them over the past few days ...Ive done some research and gather its not a new issue however ive been setting up drafts over the past week getting ready for this weekend , signed in yesterday and 8 of my drafts had...
Evri Tracking Not Updating (Again)
Last update on ebay is Friday. Item was successfully delivered yesterday. I've lost count of how many times this happens as it affects us sellers! When will this be resolved this time?!
Trouble with make an offer on a desktop pc
Went to make a offer using the make a offer tab put amount in clicked enter cam up with the following message We looked everywhere.It appears this page is unavailable. For further assistance, please our help pages or return to the home. Spoke to ebay...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
No "saved search" emails for over 4 weeks
I have not received any "saved search" emails for over 4 weeks now. It started soon after we went away on holiday (clever, I thought) but they haven't resumed since we got home. I can't find anything in my account settings that appears to control thi...
Buyers unable to purchase
I'm having issues with an apparent inability to sell. I'm not aware of any restrictions, but one buyer has notified me that the message 'seller is taking a break' appears, and he indicates friends have tried with the same result. The buyer also offer...
Resolved! Setting default search settings
Does anyone know how to set the default search location? Every time I search for something, I have pull up the filters and change to "U.K.". I don't search for the same items every time, so can't set a saved search. Thanks! Tracy
Personal information
Hello, I accidentally pasted my phone number/email address in to a reply to a buyer. I sent it from a personalised email address which has my details as part of my signature. I had no need to send this information. It was a mistake. Now my messages h...
Hacking
Just cancel my account
Resolved! Email problem
As of today I have not received any eBay emails confirming what items sold…what items didn’t and when buyers pay, I have not had any emails confirming. I have not altered any eBay account settings, so can’t understand it. any help would be appreciate...
DHL tracking information is not available on eBay？？？？
Since many orders now can only be shipped via DHL, I’ve noticed a technical issue on eBay. I’ve contacted their online customer service several times, but it hasn’t helped.Have you experienced the same issue?On DHL’s official website, the tracking sh...
Ebay's new "buyer protection fees" & "simple delivery" systems are erratic & time-consuming for me.
Is anyone else having problems with Ebay's recently implemented "Buyer protection fees" & "Simple delivery" systems when listing items? Every time i list something i now take into account the BPF to ensure my item's still competitively priced. Say fo...
cant find page anywhere every time i make a offer
everytime i put a offer to a listing im interested in the message say ,we have looked everywhere but cant find the page or item ?but i can do a buy now as i try this with a item,
International post
So we now have simple delivery within the UK and so we have to pay for our own packaging, travel etc. We have adjusted, as sellers - ebay's favourite people to hate - always have to adjust. But what about international sales? Since the introduction o...
eBay Checkout Issues Buyer Unable to Complete Purchase
Hello eBay community,I’m running into an issue where my buyers are unable to complete their purchases. Multiple buyers have contacted me recently, saying they’re facing problems during checkout. They either see an error message or the page simply fai...
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