eBay Checkout Issues Buyer Unable to Complete Purchase

Hello eBay community,
I’m running into an issue where my buyers are unable to complete their purchases. Multiple buyers have contacted me recently, saying they’re facing problems during checkout. They either see an error message or the page simply fails to load when they try to proceed. I’ve checked my listings, and everything seems fine on my end. I also made sure my PayPal and bank info is updated. I’ve tested the checkout myself and experienced a similar issue – the page hangs and doesn’t complete the transaction. I tried clearing my cache, switching browsers, and even logging in from a different device, but nothing worked. It’s frustrating because I’ve lost out on potential sales and buyers are getting frustrated. Has anyone else experienced similar problems lately? Any advice on how to resolve this or if there’s a known issue with eBay’s checkout system? I’d really appreciate some help here. Thanks for reading and any help you can offer!

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eBay Checkout Issues Buyer Unable to Complete Purchase

ccla3379
Conversationalist

Hi there,

 

It looks like your account is in Pakistan but you are asking questions on the UK community board - you may find more & quicker help on https://community.ebay.com plus I can see other similar conversations on that site which may have the answers you seek.  

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eBay Checkout Issues Buyer Unable to Complete Purchase

ccla3379
Conversationalist

eBay Checkout Issues Buyer Unable to Complete Purchase

Yes, I'm based in Pakistan, but I’m managing an eBay UK account, so that's why I'm asking here. I thought the UK community would be more relevant for the kind of support I need. Appreciate your help!

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