Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Buyer Protection Fees who pays them?
I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...
Search - is anyone else finding it as useless as me?
In the past few months I have found the search function to become nearly useless. I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA R...
Doesn't fit return
As a business seller, if a product doesn't fit a customer (a watch) and they ask for a return, do I have to pay for the return postage or the buyer ? Thanks in advance
Package received item missing
I order 2 Apple Watch charger got only one today
Item hasnt arrived
I bought electrical scooter chargers for about £7 and they still have not arrived when i try to track it says my order doesnt exist
Simple Delivery and letters - clarification needed please
Is an £4.85 item today going to cost £7.61 soon?An item that is for sale today at £4 + 85p P&P, next week will cost me an additional 91p (or is the % charged on P&P as well?) for buyer fees from the 4th.I’ve heard that Simple Delivery is going to bec...
No response from ebay to sorting a list, adding an item to my watchlist, or making a bid when online
Hi All,Has anyone experienced a failure by ebay to respond to requesting a sort of displayed items (e.g. list newest first), trying to add an item to your watchlist (NOT to a full one!), or even trying to make a bid on an item ? Seems to invalidate t...
Delivery dates
Sellers are deliberately posting false estimated delivery dates, then when you actually buy something, the actual delivery date
Problem with refund
I bought jacket but it was too small. I reported problem to seller and the seller told me to send item back to china on my own costs. I did this and sent him confirmation but he told me he never received this item. I texted him plenty of times but st...
Scam by evri driver
Hi it’s Jass here I sell my luious Vuitton heels online on eBay . I packed in different package but the buyer received different package with same label she received charger instead of heels what’s going on . Now they asking for refund . I know she i...
Refund controversies
Nearly two weeks ago, I accidentally used the payment button on eBay instead of the offer button. I reached out to the seller, who acknowledged receipt of the payment and informed me that he would be refunding me, but I would need to bear the inconve...
postage and reserve price
Hello how do i change the postage price its incorrect and how do i set a reserve price and buy now please
Resolved! Sack truck
Good afternoon.I bought sack truck and delivery was for saturday3 of May still not received itCan you help pleaseRegards Mr a clemmett
New 'improved ' ebay is awful!
One thing I learned ( and taught!) in my long career in senior sales and marketing directorships and teaching posts is, 'If you change a format make sure it's an improvement on what you already have', simple but true. I just can't believe that ebay h...
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