Missing parcel

[ikoc6503]

I received a delivery confirmation email. I have not received the parcel. Item was coming from China and the tracking link shows courier in China. Even though I was home, it was not delivered to me at my address, email says left at secure location. 

What do I do? 🙏🙏

[style_wise]

Gather detailed information from the tracking and have eBay call you. Tracking should show some of these:

- photo of where item was left

- postcode/address where delivered

- who signed for it

If any of these don't match your address then explain this to eBay, they should refund you. Do not open an Item Not Received case, as tracking wrongly shows 'delivered'.