Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Shop video upload error
Attempting to upload a shop video upload gives the error "Page loading error, refresh to try again." File is within permitted size.
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
eBay Slow in 2nd Tab
Hi there, Since yesterday at least, opening a second eBay tab slows it down massively. It opens, and Tab 1 runs fine, but Tab 2 runs so slowly that it's basically unusable.This only happens on eBay, not with other websites.I am on Firefox 136.0.1 (64...
Dispatch by date is incorrect?
Hi all my listings are set to 2 days dispatch time, but orders are not allowing for this...e.g. an order at 9.07am today is showing as dispatch by today? I've noticed this happening quite a bit lately and only yesterday bulk edited everything to 2 da...
Resolved! ending an item
I have ended a listing "TWICE" and yet the item is still these, my concern now is that if someone clicks and buys the item, eBay will accuse me of listing stuff that I don't have, could the fact that eBay stands to make £300+ when this item sells hav...
I have no Business Policies to edit
Logged in, logged out, refreshed browser I have policies on inventory but not on able to add, edit, on all policy types, the Business Policy section is there but my policies are not
Cant Print Out My Messages - HELP PLEASE
Since eBay updated My Messages, I'm now unable to print out any of my messages! Does anyone know how I can print them out? FWIW: there was nothing wrong with the Messages section in the first place, so why change it and make it worse?! Thanks in adva...
Not able to set a dispatch time
HiI've been trying to list a few items tonight and I'm not able to set dispatch time. I'm just getting error messages and it not letting me go any further than this. There's no drop down for the amount of days until dispatch everything else's drop do...
Listing error dispatch time
Have been unable to list on the ebay app for a few days due to constantly getting a " listing errors dispatch time" message. When I go back to try and add dispatch time the option isn't there ?I am on android 14 and have unistalled & reinstalled the ...
New combined invoice feature doesn’t work
I notice the system has changed in relation to sending a combined invoice. Now it appears to have a separate page where all the orders eligible for combined invoice are displayed. Keep getting this error message no matter what I do in terms of cleari...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
UK Sellers Unable to Invoice US Buyer (me) - Book Auctions
I buy books on eBay many from the UK (I reside in the USA). There are two sellers that recently are unable to send me proper invoices for multiples purchases. I have purchased several hundred (if not over 1,000) books over the years from the one sell...
eBay not working
For some reason, my eBay isn’t working at all
Offers not being completed
I have had two offers recently which I accepted and both buyers got in touch to say that they were having difficulties getting eBay to process their payments. Crazy but true. How can this happen ?
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