UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Personal information
Hello, I accidentally pasted my phone number/email address in to a reply to a buyer. I sent it from a personalised email address which has my details as part of my signature. I had no need to send this information. It was a mistake. Now my messages h...
Multi-quantity listings settings keep changing without my action
As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Listin...
For several days i have been unable to buy anything on eBay for android.
In my eBay account in the Android app I can search and see products BUT the Buy Button is not visible. I can see all of my purchase history and all my messages but in the Buy Again feature the Buy Button is no longer available. My account works as no...
seller email confirmations - How to turn these off please
Sorry if this is obvious but I have looked and not found the answer...just want to prevent eBay from sending me so many emails and think that with notifications via the eBay app I can survive without the additional email confirmations to my outlook a...
Second chance offer links still broken - any update from ebay tech support?
I sent out a bunch of second chance offers when my last lot of auctions ended last Sunday, but most of the links that buyers received started with https://rover.ebay.com/ and all of these links were dead and just led the buyer to a blank screen.I spo...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Evri Tracking Not Updating (Again)
Last update on ebay is Friday. Item was successfully delivered yesterday. I've lost count of how many times this happens as it affects us sellers! When will this be resolved this time?!
Disappearing Drafts !!!!
Has anybody else had this happen to them over the past few days ...Ive done some research and gather its not a new issue however ive been setting up drafts over the past week getting ready for this weekend , signed in yesterday and 8 of my drafts had...
Trouble with make an offer on a desktop pc
Went to make a offer using the make a offer tab put amount in clicked enter cam up with the following message We looked everywhere.It appears this page is unavailable. For further assistance, please our help pages or return to the home. Spoke to ebay...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
No "saved search" emails for over 4 weeks
I have not received any "saved search" emails for over 4 weeks now. It started soon after we went away on holiday (clever, I thought) but they haven't resumed since we got home. I can't find anything in my account settings that appears to control thi...
Buyers unable to purchase
I'm having issues with an apparent inability to sell. I'm not aware of any restrictions, but one buyer has notified me that the message 'seller is taking a break' appears, and he indicates friends have tried with the same result. The buyer also offer...
Resolved! Setting default search settings
Does anyone know how to set the default search location? Every time I search for something, I have pull up the filters and change to "U.K.". I don't search for the same items every time, so can't set a saved search. Thanks! Tracy
Hacking
Just cancel my account
Resolved! Email problem
As of today I have not received any eBay emails confirming what items sold…what items didn’t and when buyers pay, I have not had any emails confirming. I have not altered any eBay account settings, so can’t understand it. any help would be appreciate...
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