27-01-2025 10:44 AM
In my eBay account in the Android app I can search and see products BUT the Buy Button is not visible. I can see all of my purchase history and all my messages but in the Buy Again feature the Buy Button is no longer available.
My account works as normal when I log in on my PC and I can buy things as normal so I infer that my account is not blacklisted.
This problem started on Friday 24 January. I have re-installed the eBay app on my android tablet and the problem persists.
27-01-2025 12:49 PM
Hi @raevens8 ,
Thank you for your post.
We have received other reports of this issue with images not showing, buy it now button, make offer and add to watchlist options not showing on the eBay app. There is a ticket logged with tech and its currently being looked into. I will add your account to the ticket and once there is an update I will post back.
Thank you,
Kat
27-01-2025 3:45 PM
31-01-2025 8:58 PM
Exact same issue here ☹️
03-02-2025 8:34 AM
Thank you @cagney_1994 ,
I'll add your account to the ticket. Can you let me know what version operating system you use on your device. For example most recent android version is 15
Thank you,
Kat
03-02-2025 9:50 AM
03-02-2025 2:07 PM
Hi Kat.
It's Android 7.0
03-02-2025 2:34 PM
Thanks both @cagney_1994 & @raevens8
The latest eBay app version is no longer compatible with android 7. It actually requires OS android 10 and above. If you have another device with android 10 and above you can check the most recently updated eBay app version and see if you are able to purchase as normal.
I can see @raevens8 you mentioned you have android 12 on your phone and its working ok.
Thank you,
Kat