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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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Leaving

Maybe my last ever feedback received after 21 years, 100% FB, 205 followers, this says it all and i know i have been appreciated for my honesty and fair treatment of both buyers and sellers. I don't think i have ever left a neg for a seller even when...

Resolved! EBay asking for national insurance number

Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...

New Buyer Fee = Good News For Private Sellers!

Now that ebay are adding this extra fee maybe they will actually allow private sellers to sell!Now that the buyer has to pay a buyers premium, ebay will be making money off the private seller from the sales!The more ebay push private sellers to reach...

Resolved! Buyer Protection

Just noticed all my items listed this week Ebay have increased my starting price by 75p+ 4% this will impact on my sales as some items are listed low to sell. If Ebay want to get Buyer Protection from the Buyer they should add it at checkout so not t...

Sellers will receive their money 2 days AFTER the item has been delivered, what on earth !!

From February 2025, sales proceeds of private sellers will become available via eBay balance, 2 calendar days after the order has been successfully delivered, unless subject to a hold.Not at all in agreement with this.Talk about being controlling, wh...

postage query

why is ebay now taking postage cost instead of letting the buyer choose a option, as i sometimes use stamps now the mone y is being taken once the buyer pays

Resolved! Sold Motorcycle buyer Cancel

I listed a motorcycle on 10 days auction, which cost me some money. I had a bid within 2 hours before listing ended. AND the same bidder placed another high bid above that one 45 minutes before ending. The auction ended up with this bidder winning. O...

Royal Mail Parcel Collection

One of the concerns expressed by some private sellers about the forthcoming Ebay Simple Delivery (if it is compulsory) is whether it will be possible to book collection of the parcel from your house. Doing a little bit of research, it appears to me t...

Royal Mail collection not available

I just sold an item, with me paying for postage, and the seller chose Royal Mail as the delivery service - great. However the only RM service available for me to buy was “Royal Mail Tracked 48 | drop off” (ie QR code) and it said booking a collection...

User avatar by • Contributor
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  • 16 replies
  • 1 kudos

No Returns Accepted Vs Buyers Protection

I have recently had my first bad experience in 22 years. I sold a Samsung tablet to someone and got paid. After 3 weeks, the buyer said that they are having some issue with the batter and wanted to return the item. He then totally stopped communicati...

User avatar by • Contributor
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  • 3 replies
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Resolved! FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Im absolutely furious! Ebay have changed their policy and are now refusing to pay monies (which belong to the buyer) until the item has been posted and received!!I have been selling on Ebay for 19 years and this is how we are being treated?I will NOT...

User avatar by • Contributor
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Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

What's happened to postage options?

Went to list something just now and the post service options have completely changed since yesterday. I usually list with free post (I then select yodel as that's my nearest/best priced drop off centre), but there's no option to offer free post. I'm ...

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