eBay

 buyer wanted to cancel transaction for a phone he brought which I kindly allowed him to do, it cost me £5.00 in transaction fees from pay pal he paid those fees. I paid the perosn back his 138.00 vis paypal the transaction methord he used to pay for the phone with.    The transaction details are paypals one  ID3JU45930AH160911U paid 20/2/21  TIME APPROX  21.10 pm  You stated there is a hold on my item being relisted, please can you take off hold as I want to relist and I do not see why I should not bew allowed to do so.  The person said his dasughter bid and paid for the phone whilst he was asleep, but when speaking to me he stated he said there was a crack in the screen which was highlighted when advertising the phone.  Please allow me to relist. Kind regards Gill Standen  ... View more

my adverts were ok and working for a few months now i can see them but customers can not when i log in using a different computer i can not see any off my listings??? any help or advice would be great thanks ... View more

How can sellers safely sell evouchers on eBAY? I thought the eBAY platform was a "bulletproof" one for selling items but unfortunately in my case their system has been exploited by a con buyer.   I narrowly lost everything after the sale (the buyer got his/her money back from Paypal after filing a false  "unauthorised transaction" and the code I sold him/her). I was lucky enough that Amazon refunded the entire value of the voucher to my Amazon account but I might not be so lucky next time.   Any advice? ... View more

My name is Viorel. On 19.02.2021 I paid 50 pounds on eBay for the product Milgamma N. It appeared that the transaction was not made. After about 3 hours I tried again once, I also agreed to pay for the Milgamma N product for 50 pounds and it appeared that the transaction could not be made. I opened my account and found that it was taken from the account 100 pounds, without receiving confirmation of delivery of the product. ... View more

Hi Do you know what happens when a buyer hasn't received an item?  I have proof of postage as it was only a standard postage on the listing.  I have supplied the buyer with this information.  I can only see where there is anything regarding getting a signature but in this case it was only standard postage as stated.  Do I have to refund or is it something the buyer has to take up with Royal Mail?  I'm a bit unsure as I can prove it was posted but how do I get proof that they honestly haven't received it? Many thanks for any advice UK Seller ... View more

We have listing visability issues with ebay. After chasing the issue some 2 weeks on we were told that there was no feedback from a ticket risen to there I.T dept  but it was a known issue. We are not talking a small drop here but a drop in sales in there thousnds. Has anyone else suddenly had sales dropping in the last 4 weeks. ? ... View more

I can get into my ebay account but when i click on 'all selling' it asks for my password and logs me out. I've reset my password and get the same. ... View more

I'm not happy that my listings are only seen through a filter.  I want them on view on the main site  ... View more

I sell quite a bit on here and i get regular messages from buyers claiming they have not recived thier items, When i check the tracking it always shows as delivered  and when i point this out to  the buyer they usually come back with some lame reply, the latest one today was "Well I haven't bad them it doesn't matter my wife is in a mental health hospital so I have inuff to worry about thanks . *** it is strange this buyer had the time to ask for a refund but not to open a case with ebay, I have had them all over the last 12 months, i do report them to ebay but of course never get a reply, I wondered if any other buyers were getting the same problem and what they were doing about it, Occasionally i get really busy and dont put in the tracking numbers that is a real eye opener as the number of messages and false claims really shoots up  , untill of course i point out i have tracking number which shows parcel delivered  ... View more

Hi, im new to selling on eBay. I have sold 2 items for a total of approx £61. What I am trying to u deratand is why I have been charged £27 worth of fees. Is this to do with using PayPal??  ... View more

Hi, Can you help me please! I would like to sell some items on ebay and will do it for the first time. But when I have created my first list at the end it shows me this text: ''It looks like you've reached the number of items and amount you can list. You can list up to 0 items and £0.00 in total sales this month. '' What that means if i never used any lists before?   Thank you. ... View more

Can any one help me what is "International fees" that has come up on my invoice I paid £1.30 for what?       ... View more

Someone accidentally bid on an item I was selling and doesn’t want it.  How can I cancel this without negatively impacting my seller ratings or the buyers status? ... View more