Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Simple Delivery more expensive for letters & large letters
With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please. If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I ...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
eBay Emails - too long for DPD
Is it just me - or do others have this problem, DPD will send delivery notifications and drop off passes direct to the customer once we enter their email address when we book on through their portal - but the long complicated emails eBay give us - so...
WARNING! Ebay are not properly refunding unused Simple Delivery postage!
TL;DR: Ebay SD refund rules are misleading and are not being followed by Ebay themselves! For the SECOND time now, even after filling out the postage refund form and the form saying on it and after submission at the end "Please allow up to 14 days fo...
Combine postage, simple delivery
I just sold 2 items to the same person, using simple delivery, postage has not been combined. I have checked my settings and there is no option to combine postage, not is there a way to combine postage on postage page either. Is there a way to combin...
My first return with buyer stating ' I just didn't like it', what to do and expect ?
I got a return the other day on a private account and the buyer has returned and posted it I can see that according to the tracking code that it's on it's way back. This was a board game (not an expensive one, only £26) but it was sold sealed in the ...
Revising a Listing.
Hello all. Is anybody else having trouble revising their listings? Problem started yesterday for me. I get the usual layout but nothing further after 'Pricing' section. No 'Delivery' section of listing at all. When I change my price it says 'Couldn't...
Resolved! Free item missed , extra postage , then turned up broken
So I had a crystal that I sold and it had a little free plastic stand. So,I didn't put that stand in by accident and the seller was furious , way more angry and rude than they should be. I resent the stand, adequately covered it, put it in the post a...
Just had a lovely expreience with ebays simple delivery.
Sold a large item and had to use ebay simple delivery. The purchase had gone through and the delivery was calculated. 2.75 was charged to the buyer. On looking at the information the parcel covered a medium parcel when the actual package was a large ...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Trustpilot Reviews - Ebay
Is Ebay aware of Ebay's, almost without exception, highly negative reviews on this website? Does Ebay care? Apparently not.
sending invoice for combined items as done many times
SENT INVOICE FOR SIX LOTS AS COMBINED, SAME CUSTOMER AS BEFORE HE RECEIVED THE INVOICE NO PROBLEM , THEN TOLD HE COULD NOT THE MAKE PAYMENT AS PROBLEM WITH THE INVIOCE, WHEN I CONTACTED EBAY ON THE PHONE, THE GUY WAS NO HELP TOLD ME I HAD SENT AN INV...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Resolved! buyer not accepting tracked delivery and not responding to emails
Royal mail have tried to deliver my parcel to the buyers address on three occasions but cannot get an answer,the buyer is also not responding to any of my emails,what should i do?
Resolved! Not recieved a refund for an unused simple delivery label
I sold an item on freepost but to my horror ebay deducted £2.70 from my balance for a label I didn't use because it only needed to be £1.55 for L letter so I bought the correct label from RM & sent item with that. To make matters worse I only got pai...
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