Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Item too long to send with simple delivery label that's been generated
Hi, anyone know if there is a way to get this sorted? It was originally listed as a 2-5kg parcel to be sent via Evri because of it's length. At some point the listing has switched to Simple delivery, it's now sold, and the label being generated is fo...
What's happened to postage options?
Went to list something just now and the post service options have completely changed since yesterday. I usually list with free post (I then select yodel as that's my nearest/best priced drop off centre), but there's no option to offer free post. I'm ...
Second chance offer - final value fees
I've sold an item in auction and the winning bidder asked to cancel saying they hadn't read the details properly. I agreed to cancel the order and was about to give a second chance offer to the next highest bidder.However just before sending the offe...
Has anyone sold to the US through the Global Shipping Programme in the last few days?
It does seem to be active with items showing up on ebay.com - just wondering if eBay are charging buyers the relevant tariffs.
Ebay is it declining?
HelloI am beginning to wonder if eBay is on a rapid decline! Speaking to some other users I know personally we are all saying that, with all the recent 'revisions' that have ocurred recently the sales have declined. I have seen this myself and I feel...
How do I close a return request when buyer wants to keep the item but won't close the return request
Buyer opened a return request on 20th August stating that the pictures, he'd purchased, arrived damaged and not as described. I replied same day asking for pictures of the damage and why they were disputing my description. Buyer replied that he now w...
Cancelled Pick Up - Suggests I have to Refund
HiLooking for some advice on a pick-up collection only listing I had. The buyer came to collect but decided that the item was not exactly what they wanted.I didn’t receive a code and I asked them to cancel the ‘purchase’. They did this with the reaso...
eBay Looking For Private Sellers For Paid Case Study & Media Exposure
In case you missed it, eBay is apparently looking to recruit private sellers in the UK for a paid case study and opportunity to share their selling journey through eBay’s marketing channels and media outlets. Posted on the official eBay UK LinkedIn p...
Resolved! Buy now or auction?
Im still a newbie here. Only started selling second hand DVDs. Cheap as chips, mostly £2 or£3. Is it better to offer the buy now, or should I put them under auction? Or both? Respect
EVRI
Has anyone else noticed handling delays by EVRI in the last month after an item is dispatched, but before it reaches the local courier?
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Resolved! OK. Simple delivery will override your domestic postage policy. It's here
Just tried to list an item. Can't put free postage option. It's simple delivery or nothing. They're just making this even more complicated now.
eBay environmental responsibility - combining postage issues
Why isn’t the combined postage issue fixed for private sellers?The extra time, packaging supplies and parcel volumes that this increases is ridiculous.GM
Ebay charge for free listing query
I listed a buy it now item for free but when I received an offer (from a UK buyer) there was a charge for $39.99 - see image. Why is that? I declined offer but wanted to accept.
Selling Nicotine Products
Hi, I have a large quantity of nicotine patches / gum that i wanted to list. Anyone have experience with this and know if it is allowed? From reading the policy it seems to say they are allowed to be listed by business sellers / pharmacy sellers. I a...
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