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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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eBay glitch?

Strange things happening tonight; several items sold by auction have totally disappeared, a couple of which did have bids, whilst another is showing as sold, but is also in unsold list. Several fixed items have been sold today, but still appear as ac...

Sold several items but can't send invoice to winner

It says on 5 completed auctions they sold but can't send invoice and active page says they are still active even though they finished and winning bidder. Summary page is just giving me option to relist. Is this a glitch?

User avatar by • Conversationalist
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  • 8 replies
  • 1 kudos

Evri delivery weirdness

Put up a car driveshaft for sale and elected Evri for postage. Postage description is "Up to 15 kg with maximum length 120 cm and sum of length and girth not to exceed 245 cm - £6.49"Great. When I sold it I was presented with a page to select how to ...

Detailed Seller Ratings

Reasonable postage cost How can you view the Buyer Ratings which contribute to this number ?I find it difficult to assess an issue when I dont know the root cause. Earlier today there was a response on another thread by a Professional (?) Mentor whic...

eBay not removing VAT to International Buyers

Howdy! Business here, UK VAT reg'd. I sell a £120 item to a UK buyer = £100 product, £20 VAT. I see a £120 item to a US buyer = £100 product, £0 VAT In theory! Exports are VAT zero rated - a buyer in another country does not pay UK VAT, whether that ...

User avatar by • Contributor
  • 171 Views
  • 0 replies
  • 0 kudos

Returns Policy for Business Users

I have had a number of buyers who have purchased an item and then on receipt have decided that they "don't like it". We find this particularly irritating as out listings are very detailed with lots of photographs. While i appreciate that the buyer ha...

feeback change ?

Seems the feedback page has changed......Just trying to leave feedback for a seller and it's asking me to ''rate the product out of 5 stars''. The item is a tube of construction adhesive. How am I supposed to rate it when it wont be used for possibly...

Collection only items

Hello. I've sold an item that is payment on collection. It is asking me for tracking information. I'm confused by this. I have never sold an item as collection before so unsure of the process. I've read about a collection code. Is this what will be i...

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

Resolved! Best Market USA OR UK???

Hello everyone,I would like some guidance regarding marketplace selection.Which marketplace is better for selling purposes as well as tax purposes the UK marketplace or the US marketplace? I am trying to understand which one would be more suitable in...

Postage refund for voided label

Hi.I sold an item and Ebay calculated the shipping at £12. The buyer paid this £12 but when I went to get the label, the cost was £13.63. I spoke to an eBay agent who told me to get the label, void it and then send with the chosen courier. I did this...

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