Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
eBay applying tariffs to physical music format GSP sales despite being exempt?
Has anyone selling to the US via the Global Shipping Programme had tariffs applied for vinyl/CDs/audio bluray/tape sales by eBay? US Customs and Border Protection (CBP) have confirmed that these formats are exempt from the new tariffs because they ar...
Listing content locked
I'm trying to edit some of my listings, but the images title and description are locked from editing, does anyone know why?
Evri - Useless courier
This is my second experience in the last three months of what a useless courier Evri is .One parcel lost and the other marked as delivered but to where they haven't a clue. Post code correct and buyer hasn't received his parcel. On checking with Evri...
ebay feedback policy a farce
Hello allI recently sold a camera {used} and clearly stated as such. After a few days the buyer queried the warranty of which as a used item there isn't one ( red flag raised) 3 weeks later after he'd had it a month he decides i advertised it as a "n...
Resolved! Buyer cancelled an hour after I posted it. I don't want to cancel until I have the item back.
Hi, I sold an item to a buyer who requested I post it urgently. I obliged, rushing to the post office on my break only to receive a cancellation request an hour after I posted it. How thoughtful of him. Now when I go to "accept" the cancellation it s...
Simple Delivery (or how eBay passes the buck when things go wrong)
A few weeks ago I sold a large vintage ceramic jug and bowl set as a 'buy it now'. It was going from Norfolk to the buyer in Devon. Evri was selected as the preferred courier because of the weight and size of it and Simple Delivery had kicked in.I pa...
EBay changing my listings from ‘collection only’ to ‘postage’ sneakily
Hi alli have a few larger items I’m selling, like a set of 4 chairs, a junior bed, large wooden storage box, etc.. Anyway, I listed these items as collection only with no probs. Few items like the fridge, washing machine, etc have gone already. Howev...
Post Office - mis-sorted into wrong system?
Does anyone know what happens if you post something at your local Post Office, but they mis-sort the item into the wrong delivery system? i.e. You drop an Evri item at the Post Office but they put it in the Royal Mail bag instead of the Evri bag, or ...
How to amend parcel size for postage label?
I basically stopped selling on eBay after SD was introduced but my mum just sold a few low value items on her account and the label states the size must be 61x46x46 (I think?) Either way, the longest side of the parcel is 65cm after packaging so I kn...
I have a big problem
I closed my shop until today as I have had my prostate cancer removed 12 days ago and accepted orders which need to go by Wednesday today I have been rushed back into hospital wit complication and won’t be out any time soon I am worried sick I am goi...
Why not just allow ALL items under £20 to be free of Simple Delivery?
Utterly useless eBay hyping up a decision to allow items under £20 to be free of the irritating Simple Delivery when the fact is it only applies to a tiny handful of categories which no buyers visit anyway. Just admit you got this wrong, Ms Williams,...
Global Shipping Program - getting charged a fee as a private seller ??
why im i getting charge £1.30 deducted of my balance for transaction fees ?? im from UK its going to Italy, via England ebay dispatch.if ebay are doing this now, what is the rate, and can you add it so the buyer pays for it ?
Buyer claims ebay wont let them pay and offers bank transfer. Scam?
Had some discussion with a potential buyer last night negotiating a price on an item. Their account looks legitimate, member since 2015, almost 300 buyer feedback. Left a lot of positive feedback for others (only 1 negative). However no activity with...
Parcel delivered but saying item isn’t in there.
Hi, I sold my phone on eBay for a good amount - eBay choose the postage and I sent it right away. It sat at the post office for 2 days and then 2 days later it’s been delivered however the phone is missing. I sent this phone in the box then bubble wr...
Resolved! Shipping to Sweden from UK without GSP
Background - So I listed an item, I had a message from a Swedish buyer that they’d attempted to purchase the item (I had GSP turned on) but it wouldn’t allow them. After speaking with eBay CS it turned out that there is a technical fault that stopped...
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