Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
31 days for available funds to be released
Anybody else sold an item for collection only and had their funds withheld for 31 calendar days? I have entered the 6 digit code to confirm collection, the buyer has confirmed collection, and yet ebay claim they need to wait 31 days to ensure the buy...
proving delivery
'Your funds will be available soon.For untracked deliveries, funds will become available 14 calendar days from the order date. To receive your funds sooner, upload tracking details or delivery confirmation so we can confirm the buyer received their i...
Ebay trying to charge me months after a case was resolved and buyer refunded
I am extremely disappointed with an issue that I had confirmation that a case was resolved in December via eBay, but that eBay has kept trying to apply an unauthorised charge to in the past few weeks (8 weeks after the case was resolved and closed). ...
Buyer protection & seller payout.
Buyer protection what a joke, sold items 14th Feb. i had to pay for postage, all items have been delivered with positive feedback, but i still have to wait until 21st before i get paid. Why would you want to sell on EBAY. They scrap private sellers f...
Looks like something is missing. Please fix any issues and try again. Item location
I'm trying to post a listing and am getting this error message: "Looks like something is missing. Please fix any issues and try again.Item location" It looks like something in the seller settings thinks I am based in the USA but I can't see how or wh...
EVRi InPost locker delivery
Hi I was just going through the occasional check I do to make sure EVRi still isn't really any cheaper than RM (it used to be) when you factor everything in. And I know which my buyers prefer so I just don't bother with it now. However I see they are...
New Payment Policy
Not happy with the new policy many of my items are a pound or two so to then add tracking will put many buyers off - I mainly sell and post 2nd class for anything under £10 as you are covered by RM insurance if hey dont deliver. If it doesnt work out...
EBAY WILL NEVER PAY SELLERS !! UNLESS BUYERS SAY EVERYTHING IS OK - BUT HOW ?.
I have spent hours trying to find out why I am not being paid. I'd advise against going onto Ebay Complaint groups on Facebook as they , or at least some,seem to be mouth pieces for Ebay. I asked for help on one group and got to "get yourself a brain...
No Returns Allowed option?
Can anyone tell my how to set my returns policy to 'No returns allowed' as ebay mention as an option but cant find an option anywhere! I am a business seller having changed from Private recently as the payment after delivery was useless for furniture...
QR codes for in post lockers
Due to ebay changes where items need to be marked as received before we get paid, I decided to offer in post locker.The process was not clear and only option was to print a label - I don't have a printer. I expected to be sent a QR code but Ebay does...
Buyer Protection Fees on Auctions
Have the fees been added to auctions? I have a load of 99p start auctions in clothing which is now a category with the fees added (I was hoping to have a big clear-out before they got added!) but I can't see any sign of the fee in my auction listings...
Buyer Protection!!!!!!!!
All my selling prices have suddenly gone up by c10%. I've discovered it's due to the imposition of " Buyer Protection" which I don't recall eBay informing me about. This has effectively killed off my seller account as I will no longer be competitive....
Resolved! Payment Retained
I have just made my 9th sale and the buyer has paid. I have arranged collection for tomorrow, (30/12/2024), and the item is being shipped by Royal Mail Special Delivery. I have received a message from eBay, saying that my payment is being retained un...
Buyer collected, but I am still being asked to dispatch.
Buyer collected the item, but made a mistake when buying. For whatever reason when he paid for it there was no collection offered, so he paid amount including postage. I refunded the postage and he collected. I now have this issue being asked to disp...
Funds Pending even after buyer left +ve feedback as RM did not scan on delivery
And the joy begins....I sent an order Second Class Signed For on Monday.Buyer received it Tuesday (the power of stamps and left +ve feedback.RM did not scan on delivery so funds are pending for 14 days. Chatted with 3 different eBay agents (needs spe...
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