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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 0 replies
  • 2 kudos

WTH are ebay playing at?

I don't want ebay to choose where I have to take things to post them.Just because there are drop-off centres near me doesn't mean they are usable. You only have to queue up a few times for ten minutes to be told they don't have any room for your item...

User avatar by • Contributor
  • 161 Views
  • 4 replies
  • 4 kudos

Buyer messages me after 29 days

Hi, so I sold a brand new electric blanket and she messaged me saying she hadn't received it. I checked tracking and it was in her shed with a photo so I thought, well that's the end of that one. Only for her to message me 29 days after delivery, to ...

Worried about Renewing items

Hi, I have just moved to a Business account and paying £27 to list.I had 600 items on and the new £27 allows 250 lots per month.Then 10p I think. Also I think there is commission now as well.Are these Renewing items all counted as New listings each m...

Resolved! Royal Mail Tracked 24 with proof of Delivery question

Just a quick question, Ebay offers a Royal Mail Tracked 24 with proof of Delivery...is this the same one thats offered directly with Royal Mail as Tracked 24 with signature? I don't see how it could be a different service, but I want a signature with...

31 days for available funds to be released

Anybody else sold an item for collection only and had their funds withheld for 31 calendar days? I have entered the 6 digit code to confirm collection, the buyer has confirmed collection, and yet ebay claim they need to wait 31 days to ensure the buy...

proving delivery

'Your funds will be available soon.For untracked deliveries, funds will become available 14 calendar days from the order date. To receive your funds sooner, upload tracking details or delivery confirmation so we can confirm the buyer received their i...

Buyer protection & seller payout.

Buyer protection what a joke, sold items 14th Feb. i had to pay for postage, all items have been delivered with positive feedback, but i still have to wait until 21st before i get paid. Why would you want to sell on EBAY. They scrap private sellers f...

EVRi InPost locker delivery

Hi I was just going through the occasional check I do to make sure EVRi still isn't really any cheaper than RM (it used to be) when you factor everything in. And I know which my buyers prefer so I just don't bother with it now. However I see they are...

User avatar by • Contributor
  • 78 Views
  • 2 replies
  • 0 kudos

New Payment Policy

Not happy with the new policy many of my items are a pound or two so to then add tracking will put many buyers off - I mainly sell and post 2nd class for anything under £10 as you are covered by RM insurance if hey dont deliver. If it doesnt work out...

No Returns Allowed option?

Can anyone tell my how to set my returns policy to 'No returns allowed' as ebay mention as an option but cant find an option anywhere! I am a business seller having changed from Private recently as the payment after delivery was useless for furniture...

QR codes for in post lockers

Due to ebay changes where items need to be marked as received before we get paid, I decided to offer in post locker.The process was not clear and only option was to print a label - I don't have a printer. I expected to be sent a QR code but Ebay does...

Buyer Protection Fees on Auctions

Have the fees been added to auctions? I have a load of 99p start auctions in clothing which is now a category with the fees added (I was hoping to have a big clear-out before they got added!) but I can't see any sign of the fee in my auction listings...

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