Seller Central

Refund Scammers - EBay do nothing!

So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...

Resolved! Yet another buyer protection fee thread

I'm sure I'm not alone in having not quite got my head around this yet. I have an item for sale at the moment... It's up for £275, which with the buyer protection fee comes to £286.72. Someone has made me an offer on it: my seller dashboard tells me ...

Non paying bidders

Hi, is there anyway i can contact ebay?? .. i recently listed a car for sale, winning bidder couldn’t pay no funds!! ..re-listed car and the same thing, non payment no contact !.. re-listed again and no bids obviously people put off and thinking ther...

Get a call back

Please an someone tell me how I get a call back. Used to be easy. Clicking on a link i got from here. That no longer works and cant get past the bot Why oh why have they changed things again. Please does anyone have the link that works

Simple Delivery problem!

I’m wanting to sell some golf clubs, but simple delivery is no good for this, as the quote is far too cheap and they don’t allow the length of a golf club to post out! They have quoted just under £3.00 on Simple Delivery, when I know for a fact it wi...

Resolved! Parcel too large for simple postage

Hi, I am trying to list a new item on eBay and this new simple postage option is causing some problems. The parcel will be slightly too large for the largest option available to me and there's other options.Royal Mail are very strict with size and we...

My account has been changed to a business account. M

I have never been a business. I think someone tried to change my account as a random email address was added to my account which is not mine. I'd like to change it back to personal but i understand i cant... Ive had this account years its really anno...

stamp price rise

1st class stamp to rise by 10p next month

Resolved! Scammy Buyers

Hello all, First time writing a post here. I’ve been doing eBay more heavily recently, as a side hustle. I’ve had multiple issues recently and eBay customer service has been awful. Has anyone noticed an increase in scammy buyers and a decrease in sta...

selling things cheap with free delivery -

was just browsing sold items and noticed this... How can someone sell something for £1.57 with free delivery when it costs £1.55 for the cheapest 2nd class large letter post? Are people really making only 2p profit on things? (and surely that profit ...

Simple Delivery package size not large enough - Ebay changed an old listing

The problems with Simple Delivery, seem to be never ending. When I listed a large painting, I was able choose ParcelForce. Just accessed my listing now to reduce the price and see that eBay have changed it to 'Simple'. Not even the largest size liste...

Postage labels

At the end of last week, (Friday or Saturday), I sold an item. On Sunday, I downloaded a postage label, with the intension of taking the item to my local Post Office the next day, Monday. On looking at the postage address to which I was going to send...

Finding a seller

It used to be possible to put a seller's name into the search engine and bring them up and thus see what they were selling. Is it still possible to do this? I have drawn a blank in my attempts to find them and their listings. . All I have is their tr...

Could someone please give me a call thanks

Give me a call

eBay Simple Delivery - Buyer gets no option to choose couriers?

Okay, so today I learned that despite selecting all 3 couriers in the back end using Simple Delivery, the buyer is not given the option to choose on the product page end during checkout? What's the point of choosing if eBay makes the selection for yo...