Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Shipping to USA
Could somebody please tell me when this might be made possible? The item I'm wanting to send is a t-shirt.
Private Vs Business
My husband and I run a small site which some people may say is a business. However, our products are all of low value with turnover and profits so small its barely a self funding hobby. Since the introduction of Simple Delivery our shipping charges h...
Weird Payment Issues???
Has anyone else been dealing with some weird activity in the last 24 hours or so? Ive had multiple purchases at my store today, but none have completed and all have shown "We couldn’t process this payment". One ended up canceling, which is really fru...
Ebays estimated delivery dates very misleading to buyers
I've seen countless posts on this already and I've already complained a few times but I want to make another post so they know the issue has not gone away! Its almost time for the Bank Holiday weekend and my orders being dispatched with Royal Mail 48...
Resolved! Booking a collection
So I've refused to use Simple Delivery up till now but I noticed there is a Royal Mail collection service so I am going to try that. The software looks poor though - I have booked a collection for tomorrow but nothing really updates to show that it h...
A question; perhaps someone can answer.
To summarise: A couple of days ago (22nd August) I had an INR case opened against me. The buyer is in Denmark and the shipping address was the eBay UK GSP shipping hub. Product shipped on 21st July, in reality the 22nd July (the 21st is a Sunday, the...
Invoicing
I have read previous threads about not being able to raise an invoice and combine postage for multiple purchases from the same buyer. The latest of these was March 2025. Has there been any update? I've just tried and it's telling me I can't combine p...
Be Aware Market Flooded with Counterfeit Stamps from China
If you buy postage for your business on eBay you will find an array of offers - pretty much all the bulk offers I have seen from sellers who are not stamp dealers are counterfeit. It is a criminal offence to sell them and a criminal offence to use th...
Your seller payouts are on hold and some services are blocked — update your account and do more with
Okay I am officially freaking out right now because I've received this message and the only form of ID I have in the UK is a Proof of Age Issued by CitizenCard from the Post Office. I cannot afford a passport, I am a disabled person living on a low i...
Resolved! Channel Islands buyer cannot make purchase
I am so frustrated, I have a buyer from Channel Islands wanting to make a purchase but she couldn't. I checked on my end by inputing Channel Islands post code and I get the same message "Will post to United Kingdom. Read item description or contact s...
Resolved! Buyer in Channel Islands unable to pay
I have had an issue with a buyer being unable to pay as they say I do not post to Channel Islands. I have not excluded CI from the domestic postage locations that I send to. I sought help yesterday and was told that I have excluded Guernsey and Jerse...
Performance / Sales total for this year problem.
I am just about to start my accounts for the year and cannot access the total sales figurefor this year. I click on Myebay, change the sales report from 31 days to this year, press generate reportand it clicks back to 31 days with 'We ran into a prob...
Resolved! Message confusion
I sent a message to a buyer letting them know that delivery would be on XX in case they were waiting in for it. Sent the message & then followed 2 failed delivery attempts. I've just checked the message I sent & I'm not sure about the message below i...
VAT on Used Ladies Clothes
Morning I have an eBay shop which has now reached the £90,000 VAT threshold and must register with HMRC. I’ve contacted three separate Accountants who have all told me conflicting evidence. I sell used ladies clothing … will I owe 20% off the turnove...
eBay Emails - too long for DPD
Is it just me - or do others have this problem, DPD will send delivery notifications and drop off passes direct to the customer once we enter their email address when we book on through their portal - but the long complicated emails eBay give us - so...
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