Seller News: December 2025
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Forum Posts
Simple delivery is shocking
I sold an item on eBay the other day had no choice but pick DHL collection so I went with that even though I could have sent it cheeper with Royal Mail or Evri. Then the collection was book but guess what no show by DHL for collection. So I had to pa...
Buyer claiming refund saying my PS4 console was damaged.
Hello could someone please help me with what to do. I sent my PS4 pro with games 11 days ago. I personally upgraded the postage to special delivery at an extra£10 cost to me. I messaged buyer to tell him he responds with I don't trust royal mail they...
Another Simple Delivery Tracking Farce...
So, today I encountered a weird situation with Simple Delivery. I'd purchased a book which was due to be delivered today. At 11:13am I received an email stating Royal Mail had delivered the parcel to my Safeplace. I was at home, but not a problem, so...
Lack of sales
Hi everyone. Who else is suffering dreadful lack of sale. Ours have been getting progressivly over the last year but particularly in the past 4 months. I have altered some of our ads in line with e-bay recomendations but to no avail. Quite frankly E ...
Recently seeing no views on items for sale
I have not listed anything for a while this year but recently my listings have been resulting in no views at all when previously, even if my items didn't sell, I would have views within the first hour or 2 after listing. Has something changed in the ...
Resolved! Collection 6-Digit Confirmation Code?
Just had a sale where the item is too big and fragile to send via courier, so had set listing to collection only, the buyer has been and gone, so I was left to mark the order as collected, but up popped a message I haven't seen before, asking me to "...
DHL not always needed
HAVING HAD ISSUES WITH DHL measure your parcel first. Here is an example where eBay directed me to DHL because the item is longer than 61cm.eBay have listed measurements for EVRI as if you were sending it Royal Mail. This will push the parcel into DH...
Resolved! Buyer miss using the returns policy
Ive I sold a perfectly good item to a buyer, who has installed it into his computer but now says its damged. Ive been sent a photo of the item and its in perfectly good order no damage is visible. I have asked for some photos to prove the item is dam...
Combined postage on auctioned items.
I have sold as a private seller my collection of Star Wars x wing game and a lot of them have one a 5 or 6 buyers and so I need to combine postage and send an invoice which we know we can't.I spoke to an assistant on the phone who told me it now can ...
I’m a buyer being scammed
Hi Firstly thanks for taking some time to read this. i sold an item valued at £500, I accepted £425. the buyer is saying I sent the wrong item. (they took the original item & replaced it with something else) i am 100% certain I enclosed the right ite...
How do I combine postage for overseas please?
I have sold 4 items to a buyer in Australia. Postage for each item is 27 quid. I cannot find a way to combine postage for the 4 items which will all go in 1 box at under 2 kilos. Postage is not via global shipping programme. The buyer has messaged an...
Haven't received funds from ebay for 2 recent sales
Hi,Definitely confused! I sold a PS4 Pro and an AV amp in the last 2 weeks and have added a bank account to ebay for payment. The PS4 funds came into the "ebay balance" section so I clicked withdraw and the balance went to zero. That was nearly a wee...
Revising a Listing.
Hello all. Is anybody else having trouble revising their listings? Problem started yesterday for me. I get the usual layout but nothing further after 'Pricing' section. No 'Delivery' section of listing at all. When I change my price it says 'Couldn't...
'sell for free and support black sellers'
Did a double take when this heading landed in my email. I'll just leave this here. Looking forward to more helpful support from ebay. No giggling from the back who say we are supporting Chinese sellers.
Return labels not issued anymore by ebay
I am a business seller, in the last 5-6 years when a buyer opened a return case for any reason -either INR or Remorse- Ebay used to issue a return label automatically and charge us for that label. We do offer free 30 days return for any reason. Howev...
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