Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Additional fees due to metrics crippling me
HiI've started selling all my mountain bike gear about a year ago casually as a private seller and as it started selling so well I decided to do it full time and even gave up my day job at the end of the summer when Ebay insisted a become a business ...
HMRC concerns, private seller but moderate turnover over two decades.
I joined eBay in 2002 finding a collectors world I could only previously dream of and quickly run up credit cards to tens of thousands buying diecast cars from my childhood in the 60’s.Of course I had to sell them again a couple of years later. I fou...
Resolved! Advise on item returned as buyer was not at address
Hi there i sold a item...well it was 2 items but 1 order and shipped in a box together. The buyers address was at their workplace a university, they eventually messaged me saying tracking (48hr tracked) showed delivered but that its not there and tra...
4% additional extra very high fee Item not as described returns metric LOL
Hello just need to vent sorry if worded badly but i am raging right now! 17 cases out of 471 - wrong item sent - not working - missing parts ect, all resolved without ebay intervention. I literally stand here every day and night and to get this 4% ex...
Return damaged due to poor packaging
I recently sold a laptop. Upon delivery, the seller requested a return, which I agreed to.However, I've just received it back and despite reusing the box that I sent it in, they didn't pack it properly, and there's a whole load of damage to one of th...
Cannot list my item - location error
I keep getting 'Location error' when I try to list an item. I have checked this forum and followed the suggestions but I am still getting the problem. My postcode is there. The address is per the postal system address. I cannot work out why this is s...
HMRC Situation, For older accounts?
Heya so i like to sell some stuff on enay for the last 2-3 years and ive always gone over the 30 sales mark, and might look like im trading when im not. With the HMRC thing being announced, and alot of missinformation being spread etc. As i am an old...
Fake fragrance
Hi there. I don’t know if I’m the right place to complain about t my complain. I bought a fragrance but it’s fake so I opened a return but the seller just closed the case. Can eBay help me get the money back? Is there any way to call eBay and speak t...
Postage labels
With this new managed post, some questions.1. How do you get labels? I have no printer?2. Most of my listings are £1, they don’t need tracking, tracked post will make them unsaleable. 3. I refuse to use anyone but Royal Mail, will they be forcing us ...
New payment and delivery terms.
So what happens if the courier or Royal Mail don't scan your sale upon delivery, and the buyer says they didn't receive it? Are sellers covered for this at all?
How to initiate payouts from the website?
From today, the apps are now unusable for me on both iOS and android. However, going to “payments” on the website, I’m unable to initiate a payout — clicking on “manage seller preferences” at the bottom of the “payments” page does nothing. The “link”...
4 Feb - International Orders & Getting Proof of Delivery to be Able to Get Paid.
I am a private seller (by choice) who does a small amount of business abroad, maybe one item a month. I normally avoid using Ebay’s Global Shipping Programme as I find it more expensive than it needs to be and slow at getting to the customer. I norma...
Manage payments
As of today ebay funds will be available two days after item delivered - does anyone know what happens if the item shows as dispatched and not delivered for ages how long before the funds are released to the seller
Scammed me TWICE! Buyer scammer has more protection than me.
Scammer bought from me before: Yellow Snowdrop Midas. He complained it's not the same one. His digital proof show all the three vital yellow bits MISSING (conveniently). He said the slugs had them. Slugs with penchant for yellow bits of the snowdrop?...
Buyer protection fee will only apply to electronics from tomorrow
As the title suggests, please read below. Starting from 4 February, Buyer Protection will be live to give buyers more peace of mind when shopping on ebay.co.uk. To minimise any potential disruption on our platform, the Buyer Protection fee will be gr...
Featured Posts
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