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Eve Williams, General Manager of eBay UK, shares the latest updates.

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Please help - scammed

My son recently sold a camera lens for around £700 on eBay. It was in perfect condition as I helped pack it. After about a week the buyer claimed it had marks on the glass, which the photos didn’t really show. My son suggested it was dust and asked t...

How to send a price to somebody who has made an offer on 2 or more items?

Somebody sent me a message offering a price for 2 items I have listed as buy it now. I can't seem to find any way to send them a price to accept for the 2 items. The only way seems to be if they message me independently about both items, I can then s...