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UK Seller News: April 2025

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IE Seller News: April 2025

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Post December 13th GPSR experiences

A thread to comment and try to understand post December 13th deadline Will kick off with my first, 'can I send to NI please', and as a business seller I cant supply the documentation, so I cant However a fellow business seller can, Because I switched...

HMRC tax

So basically if you buy an item from a shop, pay tax and vat on it, use it, wear it or not, have had some things for years even, the Hmrc say you must pay tax again because they’re not going to know that are they. Sounds fishy and disgraceful to me.

Weird buyer behaviour

I had a CD boxed set for sale. Been up for about 3 weeks, BIN with best offer.Buyer made an offer well under the 'sold items' minimum sold price, so I made a counter offer at the minimum I'd seen for 3 months, which was rejected immediately.Ten minut...

So called Buyer Protection Fees

So I have ended all my items except 2 from my ebay and this morning I got this message from them!! *bleep*???We’re here to help you get back on trackHi ……..We wanted to let you know that unfortunately your seller performance has fallen below our mini...

eBay Credit From Cancelled Order

HiYesterday I sold an item and eBay took the promotion commission immediately , a day before I would receive the money for the item. This morning the buyer asked to cancel due to being over excited when they bought it !I cancelled the order and in My...

Details missing from Active Listings Page - Help!!

When going into the active listings pages in seller hub, there used to be a block above the start of the listings which gave details like - Amount of listings, Eligible to Promote, Promoted Listings, Eligible to send Best Offer, Best offers sent and ...

Potential iPhone scam

I believe iv brought a phone and im about to be scammed as the seller had other phones for sale but they have now all disappeared no sales only one mine he’s given me Evri tracking but I really think it be an empty box also the seller has no feedback...

User avatar by • Contributor
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Buyer going through PayPal for a refund.

I've sold an item on the 22nd of December, they asked for quick postage in the hopes to get it delivered before Christmas. I've obliged, but unfortunately it arrived after Christmas. Here where the problem lies... It arrived on the 27th Dec at an Arg...

Why do buyers make it difficult

Buyer asks for combined postage discount. I've not had a buyer buy more than 1 item in a very long time so didn't know if i was able to do combined at my end after buying. I told them it would be difficult due to the weight but could change the couri...

Resolved! Is there a courier service which picks up your parcel verifies the contents then seals the box and

In the UK is there a reasonably priced courier service (or similar) which picks up your parcel verifies the contents ( say with a photo) then seals the box and takes it away to be shipped with tracking ? I'm asking as there's someone on ebay UK who h...

Can I have a Business & Private seller account.

Hi, I am trying to get absolute clarification on whether as a Business seller I am allowed to have a private account also & sell personal items on please. I always used to sell any personal items on my Business account but since it is now free to sel...

User avatar by • Contributor
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Global Shipping Programme reference ID customer specific instead of order specific, apparently...

Well this is news to me...I have a buyer in Australia who's bought three CDs. They've combined two of them when paying, so in my orders section, where there were three orders, there are now two. The thing is that both orders have the same GSP referen...

Resolved! Business Upgrade newbie panic!!!

I’ve converted over this evening. Paused all sales whilst I navigate this minefield of tasks.Ive firstly used the business policies sections to do a basic returns policy. I’m wondering will this (hopefully) convert everything to my new one? OR do I n...

User avatar by • Engager
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Payment of second item to USA

Hi. I've got a customer that bought a vintage poster from me. He's in the States, he's paid through GSP.Now he after paying he's decided he wants one more. So I need to charge him another £50 for the poster no postage to the GSP Hub but it's asking h...

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