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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 2 kudos

Resolved! Buyer's Item is stuck in America

With selling on Ebay, we didn't want to sell outside of the UK as it's too much hassle. We started getting buyers who had the address of a Lichfield Depot (we sell O rings for Thetford toilets). I assumed it was for lorry drivers with toilets in thei...

User avatar by • Contributor
  • 207 Views
  • 9 replies
  • 0 kudos

Lack of cancellation reasons for sellers.

I werlccome ebay's recent cancellation reasons for buyers and protection for sellers.However, there needs to be an additional reasons for seller to cancel an order such as:- 1) Buyer has not responded to or provided additional info requested in the l...

Cancellations

Interesting idea, particularly having regard to distance selling regs. What hacks me off big time however is the number of sellers who immediately hit the despatch button but then don't actually despatch for a long period of time afterwards! Not good...

VAT added to my listing

My listings have had VAT auto added. I have contacted eBay who are looking in to this. Is this something on account settings? The account is private and I have been selling here for over 10years.

20% Added to my Seller Inventory.

Just hada call back from ebay, first person COMPLELY UNAWARE of situation??!! Put me through to technical Dept. who WERE Aware, Phew.. Told I would have to de-list all the affected listings and then re-list that would fix the error. I told the techni...

New cancellation process

I have just read eBay's announcement regarding changes to the cancellation request procedures, after listings have ended. I can see where they're coming from in trying to simplify the process, but there are a couple of aspects which make the situatio...

EBay customer service non existent

Been with EBay since 2007 but after today, waiting for a refund. I will get my money back of £245 and then close my account. Best way to show this company how unhappy I am with the *bleep* chat bot service is to buy else where. Less Buyers and fallin...

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