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Forum Posts

GPSR and the Global Shipping Programme

Is there any indication that anything sent from the UK to the EU via the Global Shipping Programme will be taken care of by the GSP centre, or will the onus still fall on the seller? And just to check that if the item was sold before December 13 but ...

Why are eBay sales dropping? in Fact dead..

I have been an eBay seller for more than 10 years and find that sales are very slow and hard to come by. I have done all possible promotions, advertising and marketing but it simply doesn't move... Should eBay consider reducing some of their charges ...

User avatar by Contributor
  • 2885 Views
  • 28 replies
  • 6 kudos

Buyer returned item in unsellable condition.

Hello I had a buyer contact me to say he wanted to return an item a whopping 9 weeks after buying it (and leaving positive feedback). It was some Lego minifigures glued in a box frame. He claimed the figures wern't Lego, so I told him to open a retur...

Refund Buyer

Buyer has been refunded and has not returned the goods.This is not the way to treat an honest seller!

Providing Photo ID

eBay is asking for photo ID to continue selling, but I am very uncomfortable uploading my ID onto their system, where they'll store it for who knows how long. Does anyone know if they will accept a link to the photo on Dropbox or Google Drive instead...

Resolved! Buyer making untrue allegation about item to get refund

Hi there I’ve just received a series of quite aggressive messages from a buyer who says an item I sold smelt so badly of mould they can’t get the smell off their hands. The item absolutely did not smell of mould - it was super clean! I think they jus...

User avatar by Contributor
  • 788 Views
  • 17 replies
  • 2 kudos

Evri Claim

I sent a parcel via Evri and it has just disappeared into the ether. Tracking shows the parcel was logged by Hermes and then no updates - that was 2 weeks ago. Although I bought the label via eBay it wasn't through packlink. I've resolver and I had a...

Suspicious Ebay Buyer

I am selling a £300 monitor and the guy who has won the auction has already paid me via ebay. He has said he will get his friend who lives close by the collect it. I have said ok but only if his friend gives me the collection code.Should I just refun...

Trading assistant required

I am looking for a company or individual to sell my products on eBay. To give you some background I am British and my business is based in Romania. Because of brexit and taxes I have had to close down temporarily. I have a product that sells, before ...

What the hell is going on with Messages!!

As a personal touch when I sell an item, I always like to send the buyer a message once it's been posted, just to let them know their purchase is on it's way and to tell them the tracking number. I sent a message earlier today to my most recent buyer...

Counterfeit Record

I've listed an item and then 24 hours later ebay have removed it and stated that it is counterfeit item. I have spoken to customer services about it and they have no understanding or verifying it. I have provided detail information in regards to the ...

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