Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Buyer offers
A buyer made an offer on 3 of my items which I accepted. They have paid for 1 and said there was a problem with their bank in regards to paying for the other 2. These 2 items have since disappeared from my bought list, is this normal now ?
EVRI down
For the past 2 days evri shipping label prices have been stuck at £5.34 for all sizes. Leter , small pack and so on. Plus the label machine at the shops are also down. Isd anyone else experiencing this. Thank you
Resolved! Do I report a cheeky message or just ignore it?
Am I penalised if I do not respond to a question about an item I am selling. I'd rather ignore the message but if I am penalised for not replying I will have to reply. p.s. I'm selling some slips and bra top.
Buyer claims item was damaged
I sold a fragile item and to ensure it's safe arrival I first wrapoed it in a layer of corrugated cardboard followed by three layers of bubble wrap. I lined the bottom of the box with more cardboard and placed the wrapped article in the middle of the...
My buyer paid for postage but has collected item
my buyer paid postage for an item but has collected it I asked about a code but he didn’t know what to do .he has now collected and I got him to sign a copy of the order .do I just mark as despatched to close
Delivery Evri payment
I sold a item £22.94 delivery cost £2.94 I received payment in my bank for£22.94 I purchased a Evri label of eBay and printed it off but no payment taken or shows up any where I don’t want to post it if I’ve not paid the customer never receive it cau...
GPSR Compliance - EU Representative Recommendations
Has anyone secured their EU representative?With the December 13th deadline approaching, if anyone still needs assistance in finding a ''responsible person'' let’s use this discussion to share recommendations and help each other with any questions or ...
Equality for sellers.
Here's an idea. As buyers have a few days to decide if they want to cancel a purchase why don't eBay give the seller the same courtesy? Give us say 24 hours in which time we can,if need be,research our prospective buyer ie via their feedback left etc...
My Introduction to becoming a Business Seller with Ebay.
I contacted Ebay Customer support 2.5 weeks ago in regards an offer I had seen to change my account from a private selling account to a business account. This offer said I would get no final value fees, a free shop and other incentives to upgrade. I ...
Resolved! What is going on?
All of my numbers have turned green! I occassionally may get 2 out of 4 turn green, but mostly they are all red. Virtually no views. Is it broken?
listings HOW TO CHANGE LISTINGS IN QUANTITY...thank you
i would like to change a good few listings, but not individually is there a tool that lets you do this?regards
Resolved! A small rant about EBay’s PayPal and Cash on Collection policies
I’ve been occasionally but regularly buying and selling via EBay for over 20 years, almost exclusively music gear- guitars, amps, effects pedals etc. Often for both buyer and seller a cash on collection transaction is preferred. I now find that this ...
why am I charge fees wen it comes popping up free
Hi why am charge for selling something and I keep getting pop ups saying free listing and trying to solve the problem and by the way 81 years old and don't really know wot I was doing and now eBay donuts money off me
How do I refuse a not as described return?
How do I refuse a not as described return? Searching Ebays help section hasn't helped at all! Do I contact Ebay and explain the items do match the description and the photo?
Active listings page, can no longer search my listings
During the last week Ebay seems to have tinkered with the "Active listings" page. The search button does not work at all, creating a real problem for me, and no doubt others as well. there is not even an "offers sent" button any more. Am i missing so...
Featured Posts
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