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UK Seller News: April 2025

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IE Seller News: April 2025

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Resolved! Click & collect - buyer didn't collect item

My buyer didn't collect the item sent by click & collect. The shop is returning the item to me. The 30 day guarantee states that it does not cover items not collected by the buyer; however I am expected to give them a refund. This means that through ...

simpler easy listing format ruined my account

Dear Sellers,My items are all in GBP, but after accepting the new listing update yesterday, new listings can only be done in USD.I have refreshed my page several times, and ensuring I am in the UK domain, still I can't post new items. I was asked to ...

User avatar by • Contributor
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GSPR Help - Playing Cards?

Hey all I am lost. I sell replica Joker playing cards that are made by an external manufacturer in China. The new EU GSPR regulations that are coming to effect in December are extremely confusing to me - some are saying that it's only for EU/NI, wher...

Resolved! New draft listing format - postage selection

Has the draft format changed for private sellers? All my drafts now look like business templates and I can no longer select courier options by simple drop down menus, but instead have to quote actual package weight and dimensions and have a one-size ...

So annoying

What sort of a joke is the eBay authenticity centre. A pair of adidas trainers purchased directly from the adidas store have been found to be unauthentic. I only ever buy new adidas trainers directly from adidas so either adidas are selling their own...

Is packlink down on ebay again today.

was producing labels today on ebay for my parcels first 3 went through okay fourth one suddenly jumped in price from £2.95 to £5.46 same problem as a few days anyone else noticed this - ebay this need reporting

User avatar by • Conversationalist
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‘Empty box’ return

Today I received a return. Item sold, iPhone 15 pro, brand new and sealed. The reason for returning was that the phone doesn't switch on at all. When I received the return, the package contained a packet of wipes and 3 batteries, I assume to help mak...

Ebay glitch? Change of mind international returns being auto approved when I choose not to accept

Hi, I've encountered a problem with two sales recently to the USA where buyers have started a return because an item doesn't fit. I am a business seller and when I list I use a returns policy where I choose not to accept International returns for any...

Resolved! Gave buyer refund prematurely

I issued a refund immediately when buyer said that they never received their book. Opened up a claim with the post office and found out scanned and delivered to a neighbour next door. What can I do?

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...

Resolved! ebay rep says it's ok to sell revenge porn on ebay

Sorry for the clickbait title but it is accurate. I was browsing items ending soonest the other day and noticed a seller selling pornographic photographs. I looked a bit closer, for research purposes and found that they also sell naked photographs of...

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