UK Seller News: April 2025
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Forum Posts
Sold a gas hob Brand new
Hi all, hope someone can help me, I sold a neff gas hob burner all brand new in the box straight from the factory.Now the buyer of one of the ones I sold has come back and said that after he has paid a gas engineer to fit the hob that they have notic...
New Buyer Protection!!!
There is no way in the world that you would sell something, hand it over to a complete stranger and allow them to walk away leaving you hoping for 14 days that payment will arrive through eBay!!!
POSTAGE -RM 48 COLLECTION
Hello,I have tried but been unable to find out any detail about how long after RM48 Collection Postage is selected that the Parcels will be collected . Previously when Parcels have not been collected next day I have re arranged on RM's website but th...
ebay not cancelled royal mail tracked item booked for collection correctly
about <5% of my ebay items require a voided label. sometimes the package size changes due to buyer adding more items into 1 parcel, or, when i weigh the parcel it requires a bit mote postage, or , a buyer cancels the order after ive bought a postage ...
Two items in same parcel INR case GSP
I sold two £300 items to the same international buyer at the same time and one was paid for through ebay GSP and one with an international address. It made sense to send both items together rather than to pay for international shipping to send one in...
Global Shipping not updated since I dispatched it
I sold an item through the Global Shipping Programme and dispatched it on December 20th. Since then, there's been no movement. I realise that it has been Christmas and New Year, but I can't help but worry that it should have left the depot and be on ...
Buyer submitted offer without paying?
I thought eBay required buyers to provide payment details with an offer nowadays, automatically processing payment if accepted. However, I accepted an offer & to my surprise eBay says: "the buyer has not yet paid."My questions are: 1. Why can some bu...
eBay is profiteering at the expense of Sellers
eBay has given their reasons for the thinking behind the new 'payments on hold' policy. I would ask Sellers to question the integrity of that policy in light of the two following incontrovertible facts: 1) All the while eBay has your money eBay are e...
Q&A showing misleading answer on listing viewed with APP
cancelled all my faq answers etc etc yet on the mobile APP an we only accept paypal answer is showing from 2010 driving us nuts does anyone have any tips?
Resolved! QR Code Related Question
If a buyer forwards their QR code to another person's phone so that third party can collect on buyers behalf; Will seller be able to scan QR code like expected and will ebay still authenticate and authorise delivery? Am first time seller as private s...
eBay Trade In (Old Tech)
I stumbled across this whilst searching iPhones. Under promotions and perks there is now a link to get a quote for your old phone / computer console / laptop etc. It looks as though you can get a coupon to spend on eBay or the cash if you trade old t...
Any discussion about Compulsory Payment Holds or Use of Ebay Delivery, if so Where?
I saw a couple of comments on both in related threads, but now can't find them. As both of these are soon (next February?) to become compulsory for all private sellers I would have thought there might be at least one thread started by private sellers...
Buyer Protection Fee funds - New ebay department
I have been in contact with a customer service rep today regarding a Royal Mail tracking matter.In the course of this conversation I was told that ebay are setting up a new department - something like a 'Funds on Hold' dept - which should have the ab...
Private Auctions & Buyer Protection Fees makes a nonsense of "Free to Sell"
An auction is effectively a 'price discovery mechanism' whereby buyers compete (bid) to reveal the maximum price they are willing to pay.In general auction sales it is not unusual for there to be a 'buyer premium' (a selling house fee) added to the w...
Submitting evidence in 'item not delivered' case
I have had an item reported as undelivered which was sent 87 days ago via RM 48h tracked. I have record of it being delivered on the RM click&drop portal along with a photo from the delivery. As I understand it max time to report a non-delivered item...
