Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Listing fees
Accepted an offer for a car I was selling, then the buyer realised I wasn't 40 mins away, when we spoke. EBay had got my location completely wrong, even though they had my postcode. Buyer decided to cancel the transaction as a result. EBay have charg...
Business entities masquerading as private sellers
Can someone confirm, by quoting the relevant text, that making business sales (i.e. buying items strictly to resell them) on a private selling account actually violates the eBay user agreement?The closest I can find is a "you shouldn't do this" line ...
I’m Selling a Motorcycle and buyers would like a video walk around to get a closer look. HELP!
A few buyers have asked for a WhatsApp walkaround to get a better look at the bike. I understand that it is against eBay policy to have contact outside of the platform. I can't add additional video to my listing. Is there nothing I can do?Thanks in a...
How to rearrange the order of photos to select an alternative main photo for a listing?
I have already tried to drag a photo in the way described by eBay help from it's current position onto the main photo, hoping it would shift of or swap the ordering. However it doesn't work and all I do is highlight/select text. Last time I had this ...
EBay feedback
EBay claim to be on sellers side I sold item and buyer received on 20sept they then messaged on the 23 oct 33 days after receiving item arrived damaged eBay's policy is 30 days so didn't qualify for return I didn't respond then 10 days later left neg...
It's like talking to two multi billion pound brick walls
Ebay and Royal Mail are probably due the award for the most ignorant internally structured with fear built companies. Why.... seriously, why do you need to be the CEO alter ego best friend just to pass on a simple issue to where a simple solution is ...
Resolved! Postal address
Good afternoon, lady has bought and paid for an item but has contacted me to say she forgot to change delivery address. She has given me required address. Is there a way for me to alter postage label to show requested delivery address?
Resolved! sales
Hi everyone Today Ebay changed again I just went where is Traffic and totally different shows and shows all day had 0 view everything 0. Is anybody shows the same?
Selling high value and bulky item - meet up/transaction advice please
I'm considering listing a high value collectable figurine set - WDCC. The issue is, it consists of multiple large boxes and obviously are fragile.The value is a few thousand.I'm probably going to have to stipulate collection in person by the buyer - ...
Return Policy Invalid
Hi,I am getting an error message when I try to list. It doesn't matter whether I will or wont accept returns, or how long I allow. Even if I try to write a new return policy, it tells me it's the same as my existing one - which it then tells me is in...
Need some advice
Hi everyone,I've sold an expensive set of golf clubs, brand new with each club still in the wrappers for nearly £1k, the buyer has had them nearly a week and has now opened an item not described case stating the golf clubs are longer than advertised ...
Resolved! Buyer has defrauded me
Hello comm,unity Long time ebayer/business seller, selling high value iphones and tech. Buyer set up a new ebay account couple of weeks ago, bought a. laod of cheap items and bought a buy it now item from me for an iphone worth for £250, then opened ...
VAT registration
I have been contacted by EBay to provide my VAT registration documents within the next 30 days or my account will be restrictedi have sold on EBay for 4 years and have always kept my sales under the VAT Threshold I have discussed this with my account...
Buyer bought my iPhone and returned empty box
Hello, I recently sold a fully working and boxed iPhone 15 Pro for the value of £560 to a 0 feedback buyer with an account creation date of no longer than one year, I've been selling for 10 years now with 100's of positive feedback reviews as a selle...
No sales SEPTEMBER -OCTOBER 2024
Hello all.Starting this subject as currently I am getting about 1/2 sales per day. In July-August(literally when almost everyone is in holiday)I had many daily sales with an low inventory,roughly 50 -90 listings. I had decided In September to expand ...
Featured Posts
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