Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Simple delivery...
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Simple delivery..
Simple delivery- my item is £60. Will the buyer be refunded the whole £60 if I didn't send through simple delivery ervi but sent through my own royal mail instead as long as I proof it has been delivered (must I put the royal mail tracking number ins...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Buyer Protection Fee Woes
I see the Buyer Protection Fee has been added to our items for sale (not for the toys category yet). I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus enco...
Negative feedback
I received a negative feedback today. The buyer opened an "item not received " case. Ebay informed me and then 4 minutes later refunded the buyer. The buyer immediately left the feedback. I had no time to respond. Any suggestions?
Buyer problem
Sold an item recently, had to use my own courier as a little overweight, buyer complained about missing parts but not to my knowledge. However offered 25% reduction, heard nothing from buyer, eBay stepped in giving the buyer a refund and the item I w...
Resolved! EBay asking for national insurance number
Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...
Resolved! Global shipping sale. Unsure if the prepaid postage will cover the weight of item.
Still trying to get to grips with this new system. The item sold says 50 oz weight in the description on the order page which is 1.41kg. On my kitchen scales the packed item is around 1.55 kg. Not sure how to proceed as the prepaid postage is £2.75 w...
Resolved! US Tariffs - Royal Mail online service now requesting email & phone number of buyer
I have held 3 items for the US until now and all 3 customers were understanding. I decided to check out the new procedure on the RM website to compare with the post office counter as they had no idea about the new system!I've noticed that they are no...
Has anyone sold to the US through the Global Shipping Programme in the last few days?
It does seem to be active with items showing up on ebay.com - just wondering if eBay are charging buyers the relevant tariffs.
monthly selling
where can i find and download what i have sold each month
"Mark as dispatched" - gone
As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...
Postage Policy and Special Delivery
I had a couple of live listings on my private account when SD was introduced, Got the memo saying dont worry, all will be overided, SD will now be the way, Had a few sales, all good So i've just gone to list new listings and Ive still got a Postage P...
Buyer Refusing Delivery wants a return
Advice Please.Sold something on ebay and sent via Royal Mail Signed For. The Buyer missed today's delivery and is now saying they won't be in to receive it and the options to choose a delivery date, or leave with a neighbour, or collect from a delive...
vinted is overtaking e bay
compare e bay and vinted to the hare and the tortise or should i say dinosaur.you only have to look at bids non existant BIN sales clicks and watchers to see bay is not what it used to besometimes i may get 1 or 2 hits no buyers or watchers and then ...
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